KCOM Announce The Closure of Hull Contact Centre

KCOM, the Hull based telecommunications company, have announced that they are to close its Hull contact…

BT Contact Centre Newcastle Recruits on its 20th Anniversary

BT contact centre in Gosforth Business Park Newcastle celebrated its 20th anniversary with the announcement of…

Aspect Software Appoints Tom Davies as Senior VP Cloud Operations

Aspect Software Appoints Tom Davies as Senior Vice President of Cloud Operations –  Davies joins Aspect…

Calabrio Appoints EMEA General Manager to Spearhead Regional Growth

Calabrio Senior Appointment: Kris McKenzie brings two decades of enterprise SaaS technology expertise to further Calabrio’s…

TeleTech Expands EMEA Operation as CX Demand Grows

TeleTech expands its EMEA operation with UK senior executive appointments as Customer Experience (CX) demand grows…

Job Losses Announced at Tui Luton contact centre

Tui have announced that it has entered a 30-day consultation period with staff at the company’s…

BGL Group Opens Wakefield Contact Centre

BGL Group opens new contact centre site in Wakefield – New offices will be home to…

Daikin Opens Contact Centre in Time for Winter

Daikin have opened a new contact centre for homeowners to cope with the increasing demand for…

Virgin Media: Closure of Gateshead Contact Centre?

One hundred jobs at risk at the Virgin Media contact centre in Gateshead Contact Centre Staff…

Concentrix Opens State-of-the-Art Contact Centre

Concentrix unveils a new purpose-built, state-of-the-art, facility in Belfast, Northern Ireland. The multimillion-pound, 130,000 sq. ft.…

Dunelm Create 30 Jobs at Radcliffe Contact Centre

Dunelm announce the creation of 30 new jobs at Contact centre in Radcliffe The homeware retailer…

Echo-U Offer Seasonal Jobs at Newcastle Contact Centre

Echo-U, the Newcastle based outsourcer, are looking to recruit 155 contact centre staff to cope with…

Ascensos Isle of Wight Contact Centres Goes Live

Ascenos new multi-million pound call centre, which is set to create 600 jobs, has ‘gone live’…

Sitel on Recruitment Drive at UK Contact Centres

Sitel UK have announced the recruitment drive to fill up to 400 jobs a their Exeter…

Skyscanner Create 200 Jobs at Edinburgh Contact Centre

Ctrip, the owners of Skyscanner, have announced plans to open a new contact centre in Edinburgh…

Raising The Profile of North East Contact Centres

Raising the profile of the North East contact and shared services Contact centre professionals collaborate to…

Liquid Voice Appoint Two Channel Managers

Liquid Voice, one of the UK’s leading providers of interaction recording, quality management and analytics, has…

SVL Business Solutions Makes Senior Appointments

SVL Business Solutions, the UK’s most experienced provider of multimedia interaction recording and advanced contact centre…

Serenova Appoints Tom Schollmeyer as New CEO

Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, today announced the appointment of Tom Schollmeyer…

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