Tesco has announced its intention to simplify its customer service operations by consolidating its Customer Engagement…
Tag: Recruitment
Lloyds Banking Group Announce Dundee Contact Centre Closure
Lloyds Banking Group have announced that it is to close its Dundee based contact centre with…
Flexible Working in The Modern Contact Centre
Flexible working; a 3-point plan for time-off-without-pay, zero and reduced hours in contact centres …
EC Outsourcing Make Senior Appointments after Rapid Expansion
EC Outsourcing Make Senior Appointments after Rapid Expansion for North East company Growing North East contact…
NE Contact Centre Partnership Wants Your Views
NRG has supported the North’s contact centre industry for almost 40 years. we are committed to…
Ventrica Announces Investment In Additional Contact Centre Site
Ventrica announces investment in additional site – new contact centre will create 400 new jobs Outsourced…
Arvato Appoints Contact Centre Director
Arvato appoints contact centre director to drive private sector growth Business process outsourcing provider Arvato has…
Contact Centre Carpeo Estate Create up to 300 jobs in Newport
Contact centre Carpeo Estate Planning to create 300 jobs in Newport over the next five years…
Moneypenny appoints Head of Specialist Teams as investment increases
Customer communications service, Moneypenny, is further investing in its Specialist Teams service with the appointment of…
EE Recruiting 800 Contact Centre Agents Across UK
– New recruits will support EE’s ambitions to provide customers with the best service in the…
Engage Staff at Each Stage of the Employee Lifecycle
How to Engage Staff at Each Stage of the Employee Lifecycle – Una Lawlor is Content…
Douglas Jackson 10th Anniversary – Here’s to the next 10!
Douglas Jackson 10th Anniversary – Here’s to the next 10! We are so proud of the…
Kura Select Liverpool 1st Contact Centre Outside Scotland
Kura selects Liverpool City Region for its first contact centre outside of Scotland – Creating up…
Bannatyne Group Expand Darlington Contact Centre
Bannatyne Group have announced that it is to recruit a further six staff at its Darlington…
Firstsource Cut 90 Jobs at Belfast Contact Centre
Firstsource, the Indian owned contact centre outsource company, have announced that they are cutting 90 agent…
ResQ Seaham Contact Centre Set for Further Growth
Res Q’s Seaham Contact Centre Set for Further Growth in 2017 with new ‘South Wing’ Following…
TSB Recuitment Drive at Sunderland Contact Centre
TSB launches major recruitment drive in Sunderland with the creation of 100 new jobs at its…
Vodafone Create 2,100 Contact Centre Jobs
Vodafone Create 2,100 Contact Centre Jobs Across the UK – Vodafone UK to create 2,100 new…
Moneypenny Named Top 5 Best Company To Work For
Telephone answering service, Moneypenny, is celebrating after being placed 4th in The Sunday Times 100 Best…