Echo-U Ambitious Growth Plans With New Appointments

Leading contact centre Echo-U is celebrating after ringing in the New Year with four new appointments…

Sabio Strengthens Group Board With Appointments

Digital customer engagement technology specialist Sabio has strengthened its Group Board structure with the appointments of…

Parseq Appoint New Sales Director to drive Contact Centre Growth

Business process outsourcer Parseq has appointed Phil Crossley as Sales Director, bringing more than 20 years’…

TUI Create 175 Jobs at Swansea Contact Centre

Travel company TUI has announced ambitious plans to create 175 jobs at its customer services contact…

Content Guru Welcomes New UK Sales Director

Cloud Contact Centre and Customer Engagement Hub pioneer, Content Guru, welcomes Ed Winfield as its new…

Recruiting Contact Centre Managers – Within or Externally?

Recruiting and training managers – Do you promote from within or recruit externally? Steve Shellabear from…

ANT Marketing Create Jobs at Sheffield Contact Centre

ANT Marketing, the Sheffield based telemarketing company, is set to create up to 50 new jobs…

Sabio Recruit Former Atos UK & Ireland Chief Operating Officer

Digital Customer Engagement Technology leader recruits former Atos UK & Ireland Chief Operating Officer to new…

EC Outsourcing Contact Centre Create Jobs

EC Outsourcing have announced the creation of 56 jobs at their Boldon contact centre after an…

KCOM Announce The Closure of Hull Contact Centre

KCOM, the Hull based telecommunications company, have announced that they are to close its Hull contact…

BT Contact Centre Newcastle Recruits on its 20th Anniversary

BT contact centre in Gosforth Business Park Newcastle celebrated its 20th anniversary with the announcement of…

Aspect Software Appoints Tom Davies as Senior VP Cloud Operations

Aspect Software Appoints Tom Davies as Senior Vice President of Cloud Operations –  Davies joins Aspect…

Calabrio Appoints EMEA General Manager to Spearhead Regional Growth

Calabrio Senior Appointment: Kris McKenzie brings two decades of enterprise SaaS technology expertise to further Calabrio’s…

TeleTech Expands EMEA Operation as CX Demand Grows

TeleTech expands its EMEA operation with UK senior executive appointments as Customer Experience (CX) demand grows…

Job Losses Announced at Tui Luton contact centre

Tui have announced that it has entered a 30-day consultation period with staff at the company’s…

BGL Group Opens Wakefield Contact Centre

BGL Group opens new contact centre site in Wakefield – New offices will be home to…

Daikin Opens Contact Centre in Time for Winter

Daikin have opened a new contact centre for homeowners to cope with the increasing demand for…

Virgin Media: Closure of Gateshead Contact Centre?

One hundred jobs at risk at the Virgin Media contact centre in Gateshead Contact Centre Staff…

Concentrix Opens State-of-the-Art Contact Centre

Concentrix unveils a new purpose-built, state-of-the-art, facility in Belfast, Northern Ireland. The multimillion-pound, 130,000 sq. ft.…

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