• More than 1,000 permanent roles to be created in BT call centres across the UK…
Tag: Recruitment
Virgin Atlantic to Close Crawley Contact Centre
Virgin Atlantic have announced the closure of its Crawley based contact centre and have entered into…
SSCL Newport Announces New Contact Centre Jobs
Shared Services Connected Limited (SSCL) has announced 50 new contact centre jobs at its Customer Service…
Contact Centres Failing to Engage & Retain Customer Service Agents
Contact centres failing to engage and retain young Millennial and GenZ customer service agents • 2nd…
Staff Churn – An Unsustainable Reality
Survey after survey show that average employee turnover in the contact centre sector is consistently over…
ArrowXL Appoint Head of Customer Experience
ArrowXL, the UK’s leading two-person home delivery expert, has further strengthened its senior team with the…
Firstsource Create 300 Jobs at Derby Contact Centre
Firstsource Solutions have announced plans to create 300 new jobs at its Pride Park contact centre…
RBS Announce Closure of Leicester Contact Centre
The Royal Bank of Scotland Group have announced plans to close their contact centre in Leicester…
Onward Homes Create 40 Jobs at Accrington Contact Centre
Onward Homes have announced the creation of 40 full-time jobs as the Housing Association reveals £500k…
Contact Centre Director – DFDS – Newcastle
Contact Centre Director – DFDS Salary: Circa £80,000 plus comprehensive package Newcastle DFDS was founded in…
Virgin Media Set to Close Swansea Contact Centre
Virgin Media has announced that its Swansea contact centre, opened in 2012, will close Autumn 2019…
MERJE Launch Volume Recruitment Services for Contact Centres
MERJE launches MERJE Front-Line Talent volume recruitment services for Customer Contact market MERJE, the specialist recruitment…
Echo-U South Seek 50 Agents for Contact Centre
Echo-U South is creating up to 50 permanent customer service advisor jobs for local people. Located…
Stratcom Opens First UK Contact Centre in Brighton
Stratcom Opens its first UK based Contact Centre in Brighton Stratcom has been working with charities…
MERJE Exceeds £7m Turnover as it Expands at New Offices
Following six years of growth, Manchester-based specialist recruitment consultancy MERJE has passed another milestone with the…
Castle Water Invests in State Of The Art Contact Centre
Castle Water prepares for further expansion with new state of the art contact centre. Castle Water,…
IP Integration Appoint Tech Entrepreneur Alastair Mills To Board
IP Integration appoints leading technology entrepreneur, Alastair Mills, to its board and builds senior team for…
greenbean Becomes Partner for Firstsource Contact Centre
Firstsource Solutions, the UK’s leading customer experience expert has chosen greenbean by NRG recruitment process outsourcing…
Plusnet Announce Opening of New Contact Centre in Sheffield
Broadband and Mobile phone company Plusnet have announced plans to create 200 jobs at a new…