5 Ways Interaction Intelligence Reimagining Collaboration in the Contact Centre – Randi Roger, Global Manager of…
Tag: Events
So Why Should I Attend Customer Contact Expo?
So Why Should I Attend Customer Contact Expo? – Ann-Marie Stagg, CEO of CCMA, gives 5…
Speakers announced for Customer Contact Expo 28-29 September
Customer Contact Expo and Technology for Marketing events, which bring together all aspects of the customer…
Best Practice Operational Management Course
FREE one day best practice Operational Management Training Enterprise Workforce Optimisation for the Back Office Operations…
Reimagine the Future of Contact Centre Operations
Ways to Reimagine the Future of Contact Centre Operations with Interactive Intelligence Impressing your customers is…
Britannic Technologies Omni-Channel Contact Centre Seminar
Join Britannic Technologies on Thursday, 15th September at Mitel’s Head Office in London for the latest…
World First conference on Artificial Intelligence
Customer Experience Features High on the Agenda of World first conference on Artificial Intelligence …
What to expect from Customer Contact Expo 2016
Customer Contact Expo 2016 – The only event in Europe that’s entirely dedicated to the enhancement…
North East Contact Centres Working Together to Raise Standards
North East Contact Centres Working Together to Raise Standards – NRG & CCMA bring together The…
Contact Centre Fraud – The Facts CCMA Seminar
Contact Centre Fraud – The Facts revealed in a half day seminar hosted by the CCMA…
Noble Systems to Host 2016 SNUG EMEA Conference
Noble Systems to Host 2016 SNUG EMEA Conference – Global contact centre technology leader will present…
Call VIP Registration Open to Contact Centre Management
Call VIP will take place on Wednesday 29th June at Axa Insurance, Zetland Buildings, Exchange Square,…
NICE Announce Details of Interactions London 2016
Interactions London 2016 – Customer Service and Contact Centre Professionals Share Best Practices and Experiences to…
The Changing Face of Customer Contact Event
The Changing Face of Customer Contact Following on from the success of 4net Technolgies Changing Face…
Webhelp Showcase Digital transformation
Webhelp, one of the country’s leading business process outsourcers (BPO), has announced today it will host…
From Call Centre to Customer Experience Centre
Five Key Initiatives to help you transition from a Call Centre to a customer experience centre…
Intelecom Announce Speaker Line-Up at Contact Centre Event
Intelecom announces speaker line-up at its contact centre industry event Get Connected 2016 – 27th April…
CCMA Announce the Next Series of Member Events
The CCMA have announced the next series of Seminars, Site Visits and Training Courses – Run…
Get Connected 2016 – Intelecom Conference – 27th April 2016
Get Connected 2016 – Intelecom Conference – London – 27th April 2016 Achieving and delivering extraordinary…