Shop Direct axe 300 staff at Worcester contact centre
It has been reported that staff at Shop Direct’s contact centre in Worcester have been told that the contact centre…
Contact Centre
LBM Holdings sold to Stream Global Services
LBM Holdings, who employ 1,300 staff across their head office in Altrincham and their sites in Stockport, Middleton and Belfast,…
Storacall Call Recording Systems
Storacall Voice Systems Ltd have announced a strategic and technical partnership with Rostrvm Solutions Ltd the supplier of the well…
Gainshare Partnership Contract creates additional jobs
Jarrow based outsourcer Gainshare Partnership have announced the securing of a contract with Scottish Power which will see the creation…
Carphone Warehouse Outsources to Capita
Capita have announced that it has signed a contract with Carphone Warehouse to support all aspects of its customer service…
Barclays Close Salford Quays Contact Centre
Barclays, who announced the closure of its Salford Quays contact centre in September 2013, have confirmed that the 475 effected…
Enghouse Interactive says Weatherproof Your Contact Centre
Enghouse Interactive looks at what measures can be taken by contact centre managers across the UK to proactively tackle the…