We take cloud security very seriously. The protection of your data and your customers’ information are…
Tag: Cloud
Adtech Deploys Interactive Intelligence Cloud Solution
Adtech Global Deploys Interactive Intelligence Customer Engagement Cloud Solution Benefits include improved customer service, increased productivity,…
Storm Cloud Importing Calls From Cloud to Premise Based Recording
Storm Cloud Call Import : Importing Calls from the Cloud to Premise Based Recording Infrastructure Storm…
Cloud gazing – the future of contact centre technology
Cloud gazing – the future of contact centre technology; a whitepaper from Syntec The Syntec report…
Quicken Deploy Interactive Intelligence Cloud Solution
Quicken Deploys Interactive Intelligence Cloud Customer Engagement Solution PureCloud Engage℠ chosen for its competitive pricing, ease…
Interactive Intelligence Launches PureCloud Promotion for CIC Customers
Interactive Intelligence Launches PureCloud Promotion for CIC Customers – Promotion offers time-limited 40 percent discount to…
Outsourcery Announce Extension to Contact Centre Unified Range
Contact Centre from Outsourcery integrates all the tools thats a contact centre needs to maximise the…
Cloud contact centres without the compromises
Cloud contact centres without the compromises – Ken Hitchen, Director, Sabio With around half of UK…
Interactive Intelligence Leader in Contact Centre Infrastructure
Interactive Intelligence Positioned as a Leader in the Magic Quadrant for Contact Centre Infrastructure, Worldwide Report…
Interactive Intelligence PureCloud & CaaS Achieve Compliance
Interactive Intelligence PureCloud ® and Communications as a Service ( CaaS ) attain international compliance requirements…
Why Contact Centres are naturally suited to Bimodal IT
Why contact centres are naturally suited to bimodal IT – Thomas Rødseth, VP of Product and…
Got what it takes to work for Interactive Intelligence?
Interactive Intelligence is currently seeking a Field Marketing Manager for UK and Ireland responsible for their…
NICE Acquires inContact, Revolutionising the Customer Service Market
NICE Acquires inContact, Revolutionising the Customer Service Market; As one company, the two leaders form the…
Content Guru Banks Stadsbank Oost Nederland
Leading Dutch municipal bank, Stadsbank Oost Nederland, a leading Dutch municipal bank, has chosen Content Guru’s…
The Future’s Bright – The Future’s Cloud according to CIF
Cloud fundamental to Digital Transformation strategies – 72 per cent of organisations are expected to roll…
What’s the Next big thing in Cloud Contact Centres?
What’s Next with Cloud Contact Centres? asks Enghouse Interactive Like many other sectors, the contact centre…
Intelecom adds softphone capability to cloud-based solution
Intelecom adds softphone capability to the latest release of its cloud-based contact centre solution to build…
Aspect Software announces new Zipwire enhancements
Aspect Software announces new Zipwire enhancements including omni-channel reporting, integration with ZenDesk, Oracle RightNow – Zipwire…
Content Guru Wins Queen’s Award for Innovation
Content Guru has been awarded a Queen’s Award for Enterprise for its storm® CONTACT™ cloud contact…