Anglian Water Business links up with Echo Managed Services to strengthen Out-Of-Hours incident support for customers…
Category: – Outsource/BPO
RESPONSE “Show The Love” for Help For Heros
Leading UK customer management specialists, RESPONSE, have shown their “love” for raising funds for chosen charity…
Webhelp UK smash Macmillan Cancer Charity Target
Customer experience management company, Webhelp UK, have announced that it has surpassed its fundraising ambitions for…
Webhelp UK in Larbert Support Strathcarron Hospice
The team at leading customer experience provider, Webhelp UK, has joined forces with Strathcarron Hospice as…
Outsource – Contact Centre Map of the UK
The UK still provides a great opportunity for Contact Centre outsourcing, and there has been a…
Echo Managed Services Launch Out-Of-Hours Service
Echo Managed Services helps organisations broaden their customer engagement with comprehensive new Out-Of-Hours service Outsourced customer…
Serco confirms contract award to support the delivery of careers guidance
Serco, the international service company, has secured a new three year contract for delivering contact centre…
Cognia selected by Griffin Place for cloud PCI DSS Processing
Cognia, the leading provider of secure, cloud PCI compliant payment processing solutions today announces, Griffin Place…
Capita Employee Benefits secure new contact centre site in Darlington.
Capita Employee Benefits, part of Capita Customer Management, the BPO outsource company, have announced plans to…
Voxpro create Jobs at Cork based contact centre
Voxpro announces Jobs – Cork based multilingual Outsource company Voxpro have announced the creation of 43…
Webhelp UK builds on its partnership with Sky
Webhelp UK, a leading customer experience management organisation, has been awarded the Sky Customer Retention Team…
Webhelp UK Join SKY to raise £50,000 for School in India
Europe’s leading entertainment company, Sky, has teamed up with counterparts at leading customer experience provider, Webhelp…
Chaucer Direct named an official call centre for Red Nose Day!
Chaucer Direct an official call centre for Red Nose Day! Chaucer Direct is proud to have…
Saga becomes Comic Relief Contact Centre for 2015
Saga have announced that its Hastings contact centre has been chosen to be an official Comic…
Ansaback: Britons prefer UK based contact centres over discounts
Ansaback; Research conducted by Ipswich based Outsource company Ansaback reveals that Britons prefer to speak with…
Make your contact centre part of Comic Relief 2015
[metaslider id=8910] Whether taking thousands of vital donation calls or fundraising themselves, contact centres play a…
Webhelp UK Go Green at Glasgow Primary School
Green fingered staff from Webhelp UK’s Glasgow customer experience centre have been chipping in at a…
Sitel UK pays out to former employees at Accrington Contact Centre
In a 3 year dispute, a Manchester employment tribunal has ruled that the outsourcer Sitel UK…
Serco announces new contact centre partnership with JD Williams
Serco, the international service company is delighted to announce today the start of its ten year…