Europe’s leading entertainment company, Sky, has teamed up with counterparts at leading customer experience provider, Webhelp…
Category: – Outsource
Chaucer Direct named an official call centre for Red Nose Day!
Chaucer Direct an official call centre for Red Nose Day! Chaucer Direct is proud to have…
Saga becomes Comic Relief Contact Centre for 2015
Saga have announced that its Hastings contact centre has been chosen to be an official Comic…
Ansaback: Britons prefer UK based contact centres over discounts
Ansaback; Research conducted by Ipswich based Outsource company Ansaback reveals that Britons prefer to speak with…
Make your contact centre part of Comic Relief 2015
[metaslider id=8910] Whether taking thousands of vital donation calls or fundraising themselves, contact centres play a…
Webhelp UK Go Green at Glasgow Primary School
Green fingered staff from Webhelp UK’s Glasgow customer experience centre have been chipping in at a…
Sitel UK pays out to former employees at Accrington Contact Centre
In a 3 year dispute, a Manchester employment tribunal has ruled that the outsourcer Sitel UK…
Serco announces new contact centre partnership with JD Williams
Serco, the international service company is delighted to announce today the start of its ten year…
Ventrica creates a further 80 jobs in 2015
[metaslider id=8651] Fast-growth contact centre business Ventrica, based in Southend, today saw the official opening of…
Voice Sheffield launches recruitment drive at Contact Centre
Voice Sheffield is launching a major recruitment drive for January 2015. With five important new campaigns…
Ant Marketing recognises Outstanding Talent at Contact Centre Awards 2014
Sheffield based Outsourcer Ant Marketing recognised the company’s outstanding talent at their Christmas Party with CEO…
Connect Assist celebrate Ninth Birthday since launch of Contact Centre
Cardiff based Helpline provider Connect Assist have celebrated the 9th Birthday since the launch of their…
Webhelp UK Shortlisted for Customer Focus Award
Webhelp UK has been announced as a finalist for the ‘Quality Monitoring Customer Focus Award’ at…
Firstsource recruitment drive at Middlesbrough contact centre
Firstsource have announced a recruitment drive at its Middlesbrough based contact centre after securing an outsource…
Griffin Place Communications Create 300+ jobs
Griffin Place Communications (GPC), a new contact centre outsourcer specialising in customer care and lead generation…
Contact Centre Outsourcer Fluent Communication celebrates 4th birthday!
Fluent Communication, Sheffield’s award winning multi-channel outsource contact centre have celebrated its fourth year of trading.…
RESPONSE’s Brian Bannatyne named ‘Chief Executive of the Year’
Leading UK customer management specialists RESPONSE were celebrating more success after taking home another top accolade…
Parseq generates 150 new roles at Sunderland 2Touch contact centre
Parseq has moved a step closer to its £100m turnover goal with the creation of 150…
LateRooms announce outsource of customer service roles
It has been reported that LateRooms are set to outsource part of its customer service operation…