Customer Contact Expo – Technology for Marketing – eCommerce Expo

Customer Contact Expo – Technology for Marketing – eCommerce Expo – UBM EMEA brings together three…

Britannic Technologies the Next Generation Contact Centre

Britannic Technologies Unviels Next Generation Contact Centre at Customer Contact Expo 2015 – Britannic Technologies brings…

Contact Centre Events – ‘Call VIP’

Contact Centre Events – ‘Call VIP’ will take place on Thursday 17th September at Tesco Bank’s offices…

Customer Contact Expo announce Teenage Cancer Trust Partnership

Customer Contact Expo announce Teenage Cancer Trust Partnership – The UK’s largest live event for the…

South West Contact Centre Forum Quarterly Forum

South West Contact Centre Forum Quarterly Forum- Best Practice Event Thursday 10th September 2015 – 9am…

Content Guru Engages with Customer Contact Expo 2015

Content Guru Engages with Customer Contact Expo 2015 With 2015’s autumn business surge already gathering pace,…

Contact Centre Management Training Events

Contact Centre Management Training Events ‘Contact Centre Operational Coaching Skills and Techniques’ The most important conversation…

Aspect Software at CC Expo 2015

Join Aspect Software at CC Expo 2015 – Stand H22, Olympia London Aspect Software will be…

Contact Centre – Transformational Communications Seminar

Contact Centre – Mitel Transformational Communications Seminar Wednesday 9th September 2015 Agile, flexible communications solutions enhance…

Verint Webinars how to improve Customer Service

Throughout August, Verint are delivering 2 interactive webinars on how to improve customer experience. This series…

Customer Contact Expo 2015 Looks to the Future With eCommerce Expo Partnership

UK’s dedicated event for the contact centre and customer service industries will once again co-locate with…

Echo Managed Services Sponsor Water Market Reform Conference

Echo Managed Services Sponsor Water Market Reform Conference – Water industry specialist supports 2nd July conference…

Interactive Intelligence: ‘Putting Your Retail Customers First’ Event

Interactive Intelligence: ‘Putting Your Retail Customers First’ Event – Join Interactive Intelligence at this unique event…

Contact Centre Agent Engagement – Inspiring ideas from SJS Solutions

Contact Centre Agent Engagement – Inspiring ideas from SJS Solutions Anyone attending the biggest contact centre…

Interactive Intelligence to Livestream at Annual Customer & Partner Conference

Interactive Intelligence to Livestream Select Sessions at Annual Customer and Partner Conference – Select sessions covering…

Sabio ‘Transforming Customer Contact’ Conference

Sabio are holding a ‘Transforming Customer Contact’ Conference on the 18th June 2015 at the Brewery,…

CCMA Training Courses – ‘An Introduction to Contact Centre Management’

CCMA Training Courses – ‘An Introduction to Contact Centre Management’ ; This course is suitable for…

NICE Creating Perfect Contact Centre Experiences

NICE: Creating Perfect Experiences. NICE Invites its EMEA Customers to Interactions 2015 in London NICE Systems…

Blog: Contact Centre Agents – at last recognition

Contact Centre Agents – at last recognition! Readers of my humble blog would realise that I…

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