Webinar: Forecast Calls for Omnichannel Engagement

Webinar – Global web event with Genesys and industry analyst offers fresh look at 2016 trends…

PCI DSS Compliant Card Payments in Contact Centres

PCI DSS Compliant Card Payments in Contact Centres Improving customer trust and de-scoping from the regulations…

CCMA Conference – Working outside the Bubble

Working within a contact centre tends to be working inside of a bubble; Contact centre Management…

CCMA – Automation & Self-Service in your Contact Centre

CCMA Training Course – Making Automation and Self-Service Work for your Contact Centre Automation is getting…

Sabio: The Sound of Analytics Success

Sabio Event: Like the sound of analytics but not sure what the benefits are or how…

Contact Centre Team Leader Event

Contact Centre Team Leader Event – The South West and Welsh Contact Centre forum are hosting…

Interactive Intelligence – Interactions UK

Interactive Intelligence – Interactions UK – an exclusive, inspirational one day event at London’s most iconic…

Ultracomms at Customer Contact Expo

Ultracomms, Europe’s first cloud-based contact centre service provider, is exhibiting at this year’s Customer Contact Expo,…

Digital Transformation Imperative for the Contact Centre

Research Underscores Digital Transformation Imperative for the Contact Centre – Global web event with Genesys and…

The UK National Contact Centre Conference

The UK National Contact Centre Conference 2015 will be taking place at the British Library in…

Aspect Software talks DIY at Customer Contact Expo

Aspect Software talks DIY when it comes to customer service and enlists Edwardian Group London and…

Storacall at Customer Contact Expo

Storacall will be exhibiting our range of performance enhancing products at this year’s Customer Contact Expo…

Business Systems at Customer Contact Expo 2015

Business Systems (UK) Ltd will be exhibiting at this year’s Customer Contact Expo on 30th September…

Customer Contact Expo – Technology for Marketing – eCommerce Expo

Customer Contact Expo – Technology for Marketing – eCommerce Expo – UBM EMEA brings together three…

Britannic Technologies the Next Generation Contact Centre

Britannic Technologies Unviels Next Generation Contact Centre at Customer Contact Expo 2015 – Britannic Technologies brings…

Contact Centre Events – ‘Call VIP’

Contact Centre Events – ‘Call VIP’ will take place on Thursday 17th September at Tesco Bank’s offices…

Customer Contact Expo announce Teenage Cancer Trust Partnership

Customer Contact Expo announce Teenage Cancer Trust Partnership – The UK’s largest live event for the…

South West Contact Centre Forum Quarterly Forum

South West Contact Centre Forum Quarterly Forum- Best Practice Event Thursday 10th September 2015 – 9am…

Content Guru Engages with Customer Contact Expo 2015

Content Guru Engages with Customer Contact Expo 2015 With 2015’s autumn business surge already gathering pace,…

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