The Call Centre Management Association (CCMA), the longest established association representing the contact centre industry in…
Category: – Awards
RESPONSE’s Brian Bannatyne named ‘Chief Executive of the Year’
Leading UK customer management specialists RESPONSE were celebrating more success after taking home another top accolade…
Verint Placed in “Leaders” Quadrant of Gartner’s New Magic Quadrant for Customer Engagement Centre Workforce Optimisation
Verint® Systems Inc. have announced that it has been positioned in the “Leaders Quadrant” of the…
Aston Villa wins with Rostrvm Slutions
Aston Villa Football Club’s Consumer Sales Department, which is supported by technology from Rostrvm Solutions, has…
Verint Recognised for Market Leadership in Customer Interaction Analytics
High Customer Ratings and Top Scores from Ovum Reinforce Company’s Global Leadership Position Verint® Systems Inc.…
Jabra’s Holger Reisinger Named “New Way to Work Global Ambassador” by Unify
Designation Recognises Leadership in Driving the Global Agenda to Inspire Partners and Customers towards a “New…
CallNorthWest Awards Ceremony!
CallNorthWest hosted a sparkling ‘New York Nights’ themed Gala Dinner for this year’s North West Contact…
UK Customer Experience Awards 2014
Winners of the UK Customer Experience Awards 2014 have been announced during a celebratory lunch at…
WCCF Awards – Categories & Criteria Entries now open
Celebrating excellence and innovation across the Welsh contact centre industry, these prestigious awards are free to…
Webhelp UK’s 212 Team wins top industry award
Webhelp UK’s ‘212 Team’ took the UK Customer Experience Awards 2014 to new heights last night…
Interactive Intelligence Software amongst Top Collection and Dialler Solutions
Collection Advisor magazine has named Interactive Intelligence Group Inc.’s (Nasdaq: ININ) software among its 2014 top…
AmicusHorizon receives award for customer service
AmicusHorizon has been recognised for delivering outstanding customer service to its home ownership and leasehold customers.…
147 Media Ltd Nominated for Top Business Award
147 Media Ltd, the parent company of www.contact-centres.com, has been shortlisted in the 2014 Hunts Post…
Customers Rank Verint Speech Analytics as Industry Best
Verint Receives Highest Issued Rating Across Multiple Categories in DMG Consulting Speech Analytics Report Verint® Systems…
Firstsource and giffgaff success at NOA Awards
Firstsource and giffgaff win two awards at National Outsourcing Association’s Outsourcing Professional Awards Firstsource Solutions have…
4net Technologies Named National Champion in European Business Awards
4net Technologies Wins for United Kingdom in Prestigious Awards competition 4net Technologies with its Head Office…
Noble Systems Receives Frost & Sullivan Market Share Award
Customer Contact technology provider again ranked as the leader in outbound dialling technologies Noble Systems has…
RESPONSE shortlisted for CCA Excellence Awards 2014
RESPONSE shortlisted for CCA Excellence Awards 2014 in the following categories: Best Outsourcing Partnership – Hiscox…
CCA Excellence Awards 2014 Awards Shortlist announced
The CCA shortlist for the Excellence Awards 2014 have been revealed with the Award winners will…