“Heat Mapping” Noisy contact centres is reality with New Digital Headsets according to Holger Reisinger of…
Category: – Company Info
Nominations for Contact Centre Awards Now Open!
The UK National Contact Centre Awards, organised by the CCMA, are the longest established and largest…
Content Guru Secures FSQS Accreditation
Cloud contact centre solution provider Content Guru is now fully registered on the FSQS supplier qualification…
ECCCSA Raises Over £6k for JDRF at Contact Centre Awards
ECCCSA18 raises over £6k for JDRF as the contact centre industry continues to celebrate – European…
UK National Contact Centre Awards 2019 Nominations
UK National Contact Centre Awards 2019 Open for Nominations on 10 December – Nominate individuals and…
Content Guru: brain® Artificial Intelligence Symposium
Content Guru Presents: brain® Artificial Intelligence Symposium Content Guru will be holding the brain® Artificial Intelligence…
Financial Growth See Jabra Continue To Add New Talent
Driving forward: strong financial growth sees Jabra continue to add new talent Jabra, the sound specialist,…
55% of Contact Centres Expect Lower Live Calls
55% of UK contact centres expect lower live call volumes in 2019 Although live telephony stated…
Contact Centre Network Northern Ireland Awards
Contact Centre Network Northern Ireland (CCNNI) host inaugural industry awards Contact Centres from across the industry…
Content Guru Become Call Centre Management Association Partner
Content Guru, the leading European cloud contact centre and customer engagement technology provider, has entered into…
UK Insurance Contact Centres See Rise in Email Volumes
UK insurance contact centres see rise in email volumes with 94% of UK insurers expect to…
Content Guru Challenger in Gartner Magic Quadrant
Content Guru Positioned as a Challenger in the 2018 Gartner Magic Quadrant for Contact Centre as…
Content Guru Returns to ICMI Contact Centre Demo
The leading European cloud contact centre and customer engagement technology provider, Content Guru, will return for…
Jabra Announce Hiring of New Employees Across UK&I
Shakin’ it up: Jabra bolsters roster with series of new appointments and movers in UK&I Jabra,…
CallMiner & Medallia Join Forces to Improve Customer Experience
CallMiner, a provider of a platform for speech and customer engagement analytics, is partnering with Medallia,…
Jabra Launch Engage 50, Professional Digital Contact Centre Headset
Jabra launches Engage 50, a professional digital corded contact centre headset for better-sounding calls – With…
Jabra to Exhibit at Microsoft Future Decoded 2018
Jabra to exhibit at Microsoft Future Decoded 2018 – Visit the Jabra stand to find out…
Jabra Launches New Q4 Cashback Promotion
Jabra launches new Q4 cashback promotion with Offers on professional contact centre headsets and speakerphones to…
Jabra Microsoft Teams integration with Speak 710
Jabra announces Microsoft Teams integration with the Speak 710 conference speaker and new professional true wireless…