High Five! PCI Pal celebrates shortlisting in five payment industry award categories PCI Pal® – the…
Category: – Company Info
Ventrica Announce Launch of Jamaica Contact Centre
Ventrica is first British-based BPO to open in Jamaica – Ventrica the fast-growth multilingual customer service…
CCMA Evolution of the Contact Centre Research
CCMA’s Evolution of the Contact Centre research provides hope for contact centre leaders The CCMA (Call…
FourNet Storms into Top 50 Tech Chart & Award Nominations
FourNet storms into top 50 tech chart – New ranking tops tech group’s sizzling summer of…
Will Data Security Hold Back Remote Contact Centre Working?
Will Data Security Hold Back Remote Contact Centre Working? – Take part in the research conducted…
PCI DSS: So Why Does It Pay To Comply with it?
PCI DSS: So Why Does It Pay To Comply? – For customers to buy from an…
IPI Company Purpose and Values – Contact Centre Solutions Provider
IPI’s Company Purpose and Values – Sat Sanghera, CEO at IPI, contact centre solutions providor The…
The Female Data Scientist Who Is Helping to Lead an AI revolution
How to be a disrupter: the female data scientist who is helping to lead an AI…
Sabio Group Unveils New Brand & Website For Next Stage of Evolution
Sabio Group Unveils New Brand and Website To Mark Next Stage in its Evolution Sabio Group…
Collaboration: Streamline Internal Comms & Boost CX
Collaboration: streamline your internal comms and boost CX – During the coronavirus pandemic, thousands of people…
UK Most Unforgiving Country when it comes to Customer Service
UK most unforgiving country when it comes to customer service – More than a third of…
Cox & Cox Platform For Growth With Cloud Contact Centre
Cox & Cox establish a future platform for growth thanks to its new Cloud Contact Centre…
Shoppers Spend 9% More If They Receive Superior Service
Shoppers will spend 9% more if they receive superior service, with personalisation key Increased customer service…
Content Guru Shortlisted For 3 Categories at ECCCSA
Content Guru Shortlisted For 3 Categories at European Contact Centre and Customer Service Awards 2021 Content…
A Personal Touch Starts with Asking The Right Questions
A Personal touch and frictionless service starts with asking the right questions – Good CX matters.…
What’s Stopping you from Achieving Simplicity in your Contact Centre?
The major barriers to simplification are closer to home than you may think. An effective strategy…
Content Guru Named in 2021 Magic Quadrant for CCAAS
Content Guru has been named in the Challenger quadrant of the 2021 Gartner® Magic Quadrant™ for…
PCI Pal Secure Phone Payments for GC Business Finance
PCI Pal– the global cloud provider of secure payment solutions for business communications – has supported…
At IPI, Our People are at the Heart of what we do
The IPI People Experience At IPI, our people are at the heart of what we do.…