Double success for Sensée at the 2021 Forum Awards

Work-from-home specialist Sensée has won an Innovation and Transformation Award for ‘Engaged Homeworking’ at the 2021…

Jabra Launches Intelligent Camera Line Up for the Hybrid World

Jabra launches intelligent camera line up for insight driven collaboration in the hybrid world » Jabra…

IPI Helps YoungMinds Support More Concerned Parents

IPI Helps YoungMinds create a plan to Support More Concerned Parents YoungMinds is the UK’s leading…

Are You Ready for Collaboration in the New Normal?

Are You Ready for Collaboration in the New Normal? – Videoconferencing. Reinvented by Jabra. As businesses…

What contact centre advisors Want From Hybrid Working

CCMA contact centre research reveals what contact centre advisors really want from hybrid working The majority…

How to Boost Customer Experience in the Utility Sector

How to Boost Customer Experience (CX ) in the Utility Sector – CX: It’s time to…

Test your CX knowledge by Entering Calabrio Big CX Quiz

It’s time to test your CX knowledge by entering the Calabrio Big CX Quiz Delivering a…

Contact Centres Require Human Touch to Function in Hybrid World

Contact centres require human touch to function in a hybrid world, new research reveals Contact centre…

ContactBabel: The UK Contact Centre Vertical Markets Report

The UK Contact Centre Vertical Markets” series of reports gives hard data on what’s happening in…

Calabrio Unlocks Voice of the Customer with CXI Solution

Calabrio Unlocks Voice of the Customer Business Intelligence that fuels the Modern Enterprise with Newly Launched…

FourNet given ‘outstanding’ star-rated status by staff  

FourNet given ‘outstanding’ star-rated status by staff  – Tech firm becomes one of the best companies to work for in Britain   FourNet has become one…

Gin & Rum Tasting with Calabrio & The Little Gin Co.

Claim your spot! Gin & Rum Tasting  via Calabrio and The Little Gin Company April 29th…

Preparing for life after COVID-19 – Starting with your employees

Preparing for life after COVID-19 – Starting with your contact centre employees The global pandemic has…

Homeworking is Here To Stay Say Top UK Contact Centres

Homeworking is here to stay say top UK contact centres – New survey paints positive picture…

UK National Contact Centre Awards 2021 Nominations Close

Industry recognises colleague achievements as UK National Contact Centre Awards 2021 nominations close with significant growth…

Be Part of the Big Calabrio Customer Experience Quiz

Customer Experience (CX) makes the world go round. But how much do you really know about…

Housing Provider Long-Term Partnership with FourNet

Housing provider builds long-term partnership with FourNet Lincolnshire Housing Partnership chooses FourNet to accelerate digital transformation…

Contact Centre Report: Cloud is Here. What’s Next?

Nearly Three-Quarters of Contact Centres That Moved to The Cloud Did So During the Pandemic. Here’s…

Thoma Bravo Announces Strategic Acquisition of Calabrio

Thoma Bravo Announces Strategic Acquisition of Calabrio to Accelerate Company’s Cloud-first Customer Experience Growth Acquisition from…

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