Barclays have announced that up to 300 staff could face either redundancy or relocation from the…
Tag: Recruitment
Ageas Insurance Set To Close Contact Centres
It has been reported that Ageas Insurance is to close its contact centres in Stoke on…
Contact Centre Manager – Leading Outsource Company
Contact Centre Manager Ventrica are looking for an experienced Contact Centre Manager / Service Delivery Manager…
Encore Launches Contact Centre Recruitment Division
In response to considerable demand, national recruitment agency, Encore Personnel has launched a new specialist division,…
HGS Create 150 Jobs at Selkirk Contact Centre
HGS to create 150 new jobs in Selkirk and invests in Purchasing and upgrading contact centre…
Contact Centre Opens in Norwich Creating 30 Jobs
Watson Fuels have announced the opening of a new Customer Contact Centre in Norwich creating up…
Tesco Dundee Contact Centre Creates 200 Jobs
– Tesco have created 200 new jobs at their Customer Contact Centre in Dundee Tesco has…
Onward Homes Refurbished Contact Centre Completed
Onward Homes has completed a £500,000 refurbishment of their Lancashire headquarters to house a centralised contact…
Jabra Announce Hiring of New Employees Across UK&I
Shakin’ it up: Jabra bolsters roster with series of new appointments and movers in UK&I Jabra,…
TTEC Announces Key Appointment to European Leadership Team
TTEC Holdings, Inc. a leading global customer experience services provider focused on the design, implementation and…
200 Seasonal Jobs at Newcastle Contact Centre
Newcastle contact centre Echo-U have announced 200 Jobs in the lead-up to Christmas as the outsourcer…
Echo-U To Recruit 50 Staff at Bournemouth Contact Centre
Contact centre Outsourcer Echo-U has announced that it will be bringing 50 new seasonal jobs to…
Aspect Announce Appointment of Chris Koziol to CEO
Chris Koziol takes on CEO role after six years as Aspect President Aspect Software, a leading…
Ago Outsourcing 240 Jobs at Gateshead Contact Centre
Ago Outsoucing have announced the creation of 240 jobs in Gateshead as the company open their…
Contact Centre Employees: Hold On To What You’ve Got
Dick Bucci, principal consultant at Pelorus Associates, explores eight ways to retain top employees by humanizing…
BT Consumer Create 1,000+ Jobs at its UK Contact Centres
• More than 1,000 permanent roles to be created in BT call centres across the UK…
Virgin Atlantic to Close Crawley Contact Centre
Virgin Atlantic have announced the closure of its Crawley based contact centre and have entered into…
SSCL Newport Announces New Contact Centre Jobs
Shared Services Connected Limited (SSCL) has announced 50 new contact centre jobs at its Customer Service…
Contact Centres Failing to Engage & Retain Customer Service Agents
Contact centres failing to engage and retain young Millennial and GenZ customer service agents • 2nd…