Telephone answering service, Moneypenny, is celebrating after being placed 4th in The Sunday Times 100 Best…
Tag: Outsource
KURA Expansion with Outsource Contract Win From Scottish Power
Outsourced contact centre and software specialist, Kura, is experiencing strong growth following a new contract with…
Falkirk FC Renew Sponsorship Agreement with Webhelp
Falkirk FC is delighted to confirm its continued partnership with Webhelp UK as the company agrees…
Customer Services Dominates UK Outsourcing Market
Customer Services Dominated UK Outsourcing Market in 2016 according to Arvato research Spending on customer service…
Firstsource Secure Outsource Contract with Sky
Firstsource Solutions UK, the UK’s leading customer experience expert, has signed a ten year deal to…
Inspired Outsourcing raises over £15K for charity
Inspired Outsourcing raises over £15K for charity A Newcastle based contact centre, has raised over £15,000…
Sky’s Kay Burley Thanks Webhelp Falkirk Contact Centre
Sky’s Kay Burley Thanks Webhelp’s Falkirk contact centre Team for Helping to Launch Sky Mobile Sky…
What Does 2017 Have In Store for the Contact Centre Industry?
Out with the old, in with the new: what does 2017 have in store for the…
Webhelp Contact Centre Boost to Local Hospice
Webhelp’s Sheffield Contact Centre gives Festive boost to local hospice. Webhelp colleagues in Sheffield have got…
Grosvenor secures two-year contract extension with Scottish Power
Scottish Power, one of the UK’s leading providers of gas and electricity across the UK, has…
alldayPA Contact Centre Hits Record Call Figures for 2016
Manchester-headquartered alldayPA – the UK’s leading telephone answering service for SMEs and entrepreneurs – has handled…
MP Congratulates Webhelp Rothesay Contact Centre
Westminster MP for Argyll & Bute, Brendan O’Hara, has congratulated Webhelp and easyJet for their commitment…
Bexit Fuels Record Turnover for Callcare Contact Centre
Contact centre operator CALLCARE has achieved record turnover month-on-month since the UK’s decision to leave the…
Echo and Northern Ireland Water Win Prestigious Award
Echo and Northern Ireland Water win prestigious award for collaboration NI Water and Echo Managed Services…
Ascensos Announce New Clydebank Contact Centre
Ascensos, the Motherwell-based contact centre outsourcer, has announced it is creating up to 160 jobs as…
Teleperformance Completes Contact Centre Investment
Teleperformance have announced it has reopened its Gateshead operations centre after a multi-million pound refurbishment. The…
Private Sector Dominates Outsourcing Market
Private Sector dominates Outsourcing market in in 2016 despite overall slowdown Telecoms and financial services companies…
Sitel UK Raises Funds in Honour of Transgender
Sitel UK contact centre raises funds in honour of Transgender – Day of Remembrance Sitel UK…
British Airways to Outsource Contact Centre Operation?
British Airways have announced that is considering outsourcing its UK contact centre operation in an effort…