Webinar: Taking your Contact Centre to the Cloud

Taking your Contact Centre to the Cloud – Does Your Team Have the Right Stuff? Register…

Only 10 days left to enter the ECCCSAs (and counting…)

It’s much more fun joining the biggest party in our industry if your company is shortlisted…

Webinar: Messaging & Web Chat – Getting the Best Out of Both

Webinar: Messaging and Web Chat – Getting the Best Out of Both Webinar The customer communications…

Noble Systems Announce 2017 SNUG EMEA Conference Dates

Noble Systems to Host 2017 SNUG EMEA Conference – Global contact centre technology leader will present…

Netcall Announce Series of Contact Centre Webinars

Change management: making change a success Tuesday 13th June The role of the contact centre in…

Aspect Via – Lowry Hotel Manchester – 19th July

The Customer Engagement Centre (CEC) is more than a technology. It’s an orchestrated solution and strategy…

7 Technologies Changing Customer Engagement

Genesys to Hold Global Webinar with Amazon Web Services on 7 Technologies Changing Customer Engagement Leading…

Bringing Quality Monitoring To The Contact Centre

Webinar: Bringing Quality Monitoring into the heart of the Contact Centre Thursday June 15, 2017 1:00…

NICE Webinar: Recording in the Contact Centre

Recording in the Contact Centre – The Path to the Cloud Presented By: Paul Stockford, Chief…

Webinar: How to be a Contact Centre Champion

Webinar: How to be a contact centre champion Why attend? As part of this webinar we…

Aspect Showcases Cloud Customer Engagement Centre

Aspect Software showcases its cloud Customer Engagement Centre on tour of UK & Ireland Aspect Software…

interactions 2017 – Customer Conference – June 6th

…AND TOP FIVE REASONS TO ATTENDONE: New Release – Robotic Process Automation With its latest enhancements,…

2017 Unify Partner Discovery Day – Meet SJS Solutions

2017 Unify Partner Discovery Day – We want to share our secrets with you! Every day…

Win Tickets to 2017 Best Contact Centre Practices Conference

Contact-Centres.com is pleased to offer it’s readers the chance to win one of 2 conference tickets…

4Net Technologies – Innovation & Transformation Seminars

4Net Technologies – Innovation and Transformation Seminars 16th May 2017 & 20th June 2017 4Net Technologies…

Generation Z & Contact Centres – Challenge or Opportunity?

Noble Exchange ‘Generation Z and the Contact Centre – Challenge or Opportunity? Traditionally described as being…

Aspect Software Showcases Banking Fraud Protection

Aspect Software showcases banking fraud protection at the Mobile Connect Summit Aspect Software sponsors the GSMA’s…

Webinar: Turn Outbound Dialling into inbound Telephony

Webinar: The vast majority of outbound calls typically fail to connect to the right party, they…

NICE Interactions: Carl Jorgensen, Head of Planning from Metro Bank

NICE Interactions 6th June IET Savoy Place, London Metro Bank had a requirement for a workforce…

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