Winners Announced at the 2016 National Planning Awards

Twelve Winners announced at the 2016 National Planning Awards Twelve individuals and teams were recognised on…

Infinity CCS and Webhelp Finalists in Engage Awards

Infinity CCS and its client the outsourcer Webhelp have been shortlisted in the ‘Best Use of…

Aspect Software named #1 Global Workforce Management Solution

Aspect Software named #1 Global Workforce Management solution vendor by Pelorus Associates; market leader since 2006…

Noble Systems Receive Frost & Sullivan Market Share Award

Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award for Fourth Consecutive Year Customer Contact…

Webhelp Nominated for Two 2016 Engage Awards

Webhelp receives two nominations for the 2016 Engage Awards Leading global customer experience and business process…

The Forum Awards – and the Winners are…..

Winners of the 2016 Quality & Customer Experience and Data, Analytics & Insight Awards were announced…

Webhelp UK Celebrate Excellence at Annual Star Awards

Webhelp celebrated the dedication and commitment of its colleagues at the company’s annual Star Awards (Thursday…

Webhelp Receive Hat Trick of Nominations at NOA

Webhelp, the leading global customer experience and business process outsourcing company, has received three nominations for…

UK Power Networks Nominated for Two ECCCSA Awards

UK Power Networks nominated for two awards at European Contact Centre and Customer Service Awards (ECCCSA)…

Aspect Recognised by Frost & Sullivan WFO Global Co. of the Year

Aspect Software recognised by Frost & Sullivan as the Workforce Optimisation Industry 2016 Global Company of…

ECCCSA 2016 Gala Dinner Your Host Fiona Bruce

 Everything you ever wanted to know about ECCCSA 2016 Gala Dinner host Fiona Bruce Fiona Bruce,…

NRG Decade of Support for North East Contact Centre Awards

NRG. the North-East contact centre recruitment specialist, has announced it is to support the North East…

Infinity CCS and Webhelp Shortlisted at ECCCSA Awards 2016

Against fierce competition Infinity CCS and its client the outsourcer Webhelp have been shortlisted in the…

Webhelp Shortlisted in 3 Categories at ECCCSA Awards 2016

Webhelp, has been named as a finalist in three categories at this year’s prestigious European Contact…

Ventrica Receives Two Nominations in ECCCSA 2016 Awards

Ventrica is proud to announce double nomination in European Contact Centre & Customer Service Awards 2016…

ECCCSA Contact Centre Awards 2016 Shortlist Announced

The shortlist for the European Contact Centre and Customer Service Awards 2016 has been announced. Ann-Marie…

Webhelp Shortlisted for Top Environmental Award at VIBES 2016

Leading global customer experience and business process outsourcing company, Webhelp, has been shortlisted for this year’s…

Liberata Finalists In Call North West Contact Centre Awards 2016

Liberata, the outsource contact centre, have been announced as finalists in nine categories at the Call…

Content Guru to Sponsor Comms National Awards 2016

Content Guru will be supporting the Comms National Awards 2016, sponsoring the Unified Comms Category. Now…

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