Lloyds Banking Group have confirmed that their Warrington Contact Centre, handling their telephone banking service, will…
Category: – Recruitment
Save Britain Money Group Lays off Staff
Save Britain Money Group, who featured in BBC3’s TV Series The Call Centre, have announced that…
Lloyds Bank Contact Centre Closure indicates a Positive Industry Trend
The recent announcement that Lloyds Bank will close its Warrington contact centre at the beginning of…
Noble Systems Expands Sales Team
Noble Systems has seen rapid growth over the last few years and is set to continue…
Intercall announce creation of 50 jobs
Outsourcer Intercall and its sister company in Killarney, Tangerine Management have annouced a recruitment drive for…
Skipton Building Society announce jobs at telephone service centre
As part of its growth plans Skipton Building Society have announced that it is creating 71…
Nigel Baker appointed Managing Director of Echo Managed Services
Echo Managed Services, one of the leading providers of outsourced contact management services, has appointed Nigel…
EE announce Londonderry as site for new contact centre
EE has revealed Londonderry/Derry in Northern Ireland as the location for its new customer service centre…
Domestic & General appoint new contact centre manager – Shirley Cuffe
Domestic and General has appointed a new contact centre manager to join its Nottingham team. Shirley…
Webhelp UK Appoints Gillian Campbell as HR Director
The UK’s leading customer experience solutions provider, Webhelp UK has appointed Gillian Campbell as HR Director.…
Webhelp UK donates a further £10k for Macmillan
Webhelp UK has donated an additional £10,000 to Macmillan Cancer Support following a very successful start…
Jabra New Appointment – Dawn McMorrow
Jabra UK & Ireland Business Solutions enhances its marketing department with the appointment of new UK&I…
Sinclair Voicenet Expands Sales Operation with Appointment of Steve Bailey
Sinclair Voicenet has appointed industry veteran Steve Bailey as Area Sales Manager. In this role he…
Rigney Dolphin announce closure of their Derry operation with the loss of 30 jobs
The North’s Enterprise Minister Arlen Foster confirmed the closure in a statement, “Rigney Dolphin has confirmed…
E.ON leading the way in youth recruitment programmes and customer service
E.ON has announced it is to pilot a Customer Service Apprenticeship scheme, helping to support the…
Ten top tips for managing sickness absence – Sage
A survey conducted last year by the Chartered Institute of Personnel and Development found that absence…
Serco Embark on expansion at Sheffield Contact Centre
Serco has confirmed the launch of a recruitment drive for around 150 new members of staff…
EE Creates Jobs at Contact Centre
EE commits to deliver industry-leading customer service by increasing UK-based customer service resources – Over 1,000…
Interactive Intelligence Makes Organisational Changes
Interactive Intelligence Group Inc has created three C-level positions to further streamline its operations for improved…