Agilisys secures Legal Aid outsource contract and creates 50 new jobs

New jobs will be brought to Clevedon following the news that North Somerset Council’s support services…

Outsourcer Voice makes key appointments

Voice has appointed five key new appointments as it continues its programme of rapid growth investment.…

Nationwide Energy goes into administration

Nationwide Energy Services, part of Save Britain Money Group, has ceased trading and entered administration with…

We Fight Any Claim create 140 new jobs

We Fight Any Claim, who specialise in PPI mis-selling claims, the have announced the creation of…

Sainsbury’s Bank secure new contact centre location

Sainsbury’s Bank have announced that they will move to a new office complex which will house…

Noble Systems Sees Rapid Growth

Noble Systems, a global leader in unified contact centre technology solutions, a global leader in unified…

Profile of the Contact Centre sector workforce

In December 2012 there were estimated to be 5,650 contact centres in the UK with 650,500…

Job boost at New Call Telecom

Latest recruitment drive means New Call’s contact centre workforce has nearly doubled to 190 since the…

NRG Recruitment announce major brand re-launch

NRG Recruitment has unveiled a modern, forward-thinking new look and feel for its established brand –…

Ingredients Of Every Successful Contact Centre Recruitment Process

Often contact centres can be guilty of over engineering their recruitment processes and forgetting that this…

British Gas jobs boost at Uddingston, Edinburgh and Cardiff sites

British Gas have announced that it is to recruit 20 agents at  Uddingston,  60 agents at…

Domestic and General announce 50 new jobs at Nottingham site

Warranty specialist Domestic & General have announced the creation of 50  new jobs at its Talbot…

3CLogic Delivery Team with New Leadership

3CLogic announced the appointment of Ben Byers to Director of Service Delivery. Byers’ appointment comes as…

Vitel launches Contact Centre operation in Glasgow

An enhanced call centre operation that officially launches today in Glasgow is creating 120 new jobs,…

Expansion set as Newmarket contact centre creates 100 Jobs through Aspire

A large, national insurance firm is opening a new call centre in Newmarket creating 100 jobs…

Sanef Create Jobs in Yorkshire and Birmingham

Over 300 contact centre jobs are being created in the UK ready for Dart Charge, which…

Call Connection Newcastle Contact Centre creates 50 new jobs

Outsourcer Call Connection Newcastle Quayside based contact centre has officially been opened by Paralympian David Weir…

NRG Proud to Host North West Contact Centre Judging Panel

NRG is delighted to support The North West Contact Centre Awards programme for the 5th consecutive…

HSBC create Jobs at Hamilton Contact Centre

HSBC has announced plans to create 85 permanent and fixed-term agent positions at their Hamilton based…

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