JLT Employee Benefits has appointed Peter Mileham as Operations Manager for its new Customer Support Centre…
Category: – Recruitment
Wiltshire Police’s Contact Centre Goes Live
Wiltshire Police have opened their new £1.8 million contact centre this week which brings together 999…
Voice joins Job Centre Plus with Back to Work Scheme
Voice has joined forces with Job Centre Plus and employment scheme Back to Work to give…
CCMA Increases Membership by 20% in One Year
Industry Body Responds to Rapid Expansion with Two Senior Appointments The Call Centre Management Association (CCMA),…
New jobs at Spark Response contact centre
Spark Response has created 30 new jobs after securing a new contract with one the UK’s…
Jabra UK & I Strengthens Channel Sales with New Appointment, Joanna Waters
Jabra UK & Ireland Business Solutions enhances its Sales department with the appointment of a new…
Agilisys secures Legal Aid outsource contract and creates 50 new jobs
New jobs will be brought to Clevedon following the news that North Somerset Council’s support services…
Outsourcer Voice makes key appointments
Voice has appointed five key new appointments as it continues its programme of rapid growth investment.…
Nationwide Energy goes into administration
Nationwide Energy Services, part of Save Britain Money Group, has ceased trading and entered administration with…
We Fight Any Claim create 140 new jobs
We Fight Any Claim, who specialise in PPI mis-selling claims, the have announced the creation of…
Sainsbury’s Bank secure new contact centre location
Sainsbury’s Bank have announced that they will move to a new office complex which will house…
Noble Systems Sees Rapid Growth
Noble Systems, a global leader in unified contact centre technology solutions, a global leader in unified…
Profile of the Contact Centre sector workforce
In December 2012 there were estimated to be 5,650 contact centres in the UK with 650,500…
Job boost at New Call Telecom
Latest recruitment drive means New Call’s contact centre workforce has nearly doubled to 190 since the…
NRG Recruitment announce major brand re-launch
NRG Recruitment has unveiled a modern, forward-thinking new look and feel for its established brand –…
Ingredients Of Every Successful Contact Centre Recruitment Process
Often contact centres can be guilty of over engineering their recruitment processes and forgetting that this…
British Gas jobs boost at Uddingston, Edinburgh and Cardiff sites
British Gas have announced that it is to recruit 20 agents at Uddingston, 60 agents at…
Domestic and General announce 50 new jobs at Nottingham site
Warranty specialist Domestic & General have announced the creation of 50 new jobs at its Talbot…
3CLogic Delivery Team with New Leadership
3CLogic announced the appointment of Ben Byers to Director of Service Delivery. Byers’ appointment comes as…