Target Group, a leading provider of digital transformation, software and business process outsourcing (BPO), has announced…
Category: – Company Info
How AI Analysis Prevented a Costly Customer Service Mistake
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From Discovery to Delivery: Proven Methodology to CX Success
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Contact Centre Technology Report 2025
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Jabra launches the PanaCast 40 VBS
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Calabrio Appoints Carl Gillert as Chief Financial Officer
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Caxton Transforms Customer Experience With Britannic
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GreenState Credit Union Selects Content Guru to Modernise CX
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What CX Leaders Can Expect From AI in 2025
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Fire Safety Leader Extinguishes Customer Service Woes with Sabio
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Customer Experience in the Contact Centre Needs a Reality Check
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Sabio Secures Position in Global Sustainability Rankings
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Jabra is extending Meeting Room Audio with new Speak2 75
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UK National Contact Centre Awards 2025 Close in just one month
The nominations for the UK National Contact Centre Awards 2025 close in just one month at…
Contact Centre Trends to Watch in 2025
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Calabrio Transforms Mersey Care’s Mental Health Crisis Services
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Jabra Unveils New Perform 75, the Purpose-Built Headset
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PCI Compliance: Is Your Digital Customer Experience Paying the Price?
The Hidden Cost of PCI Compliance: Is Your Digital Customer Experience Paying the Price? Ben Le…
Two-Thirds of CX Professionals Already Harnessing AI
Two-Thirds of CX Professionals Already Harnessing AI, More to Join in 2025 Despite Predicted Hesitancy according…