Content Guru to Pioneer WebRTC Integration at UC Expo 2016 At UC Expo 2016, Content Guru…
Category: – Company Info
Content Guru – Storm Contact:Outbound Application
Content Guru – storm® Contact:Outbound storm® CONTACT:OUTBOUND™ is Content Guru ’s multi-channel outbound customer engagement application,…
Saga Chooses Sabio to Support Business Critical Contact Centres
Saga chooses Sabio to support its business-critical customer contact centres – In addition to ongoing 24x7x365…
HSBC takes biometrics mainstream in UK contact centres
HSBC takes biometrics mainstream – Stuart Dorman, Head of Apps, Sabio assesses the customer engagement impact…
Four things not to do with your agent desktops
Four things not to do with your agent desktops – Sabio’s Stuart Dorman takes a look…
Redwood Technologies Group Achieves PCI DSS Certification
The Redwood Technologies Group Achieves PCI DSS Version 3.1 Certification Redwood Technologies and Content Guru are…
Sabio secures Gamma Platinum Partner Accreditation
Customer contact technology specialist Sabio secures Gamma Platinum Partner Accreditation – Platinum status confirms Sabio’s ability…
National Contact Centre Awards 2016 – Nominations closing soon
National Contact Centre Awards 2016 – Now in their 21st year, nominations are open for the…
Netcall – Seven priority areas for contact centres in 2016
Seven priority areas for contact centres in 2016; Netcall have published the results of their survey…
BGL Group chooses Sabio for next generation Verint WFM Project
BGL Group chooses Sabio for next generation Verint Workforce Management project Expected efficiency savings from Sabio’s…
ContactBabel 2016 US Contact Centre Decision-Maker’s Guide
The 2016 US Contact Centre Decision-Maker’s Guide – Industry Analysis & Benchmarking With insights built on…
Jabra – Six Ways to Bring the “Golden Rule” to Groups
Jabra – Six Ways to Bring the “Golden Rule” to Groups – In his series of…
Jabra Launches Promotion to Ease Pressure on Public Sector IT
Jabra, Audio and communications technology specialist, has launched a promotion to support Public Sector organisations’ increasing…
ContactBabel Research Contact Centres in Mainland Europe & Ireland
ContactBabel, the industry’s leading contact centre analysts, are, for the first time, researching the contact centre…
Content Guru storms into 2016 at Public Sector Contact Centre Event
Content Guru storms into 2016 at Public Sector Contact Centre Event Content Guru will kick-start its…
CCMA Announce Training and Seminar Events for 2016
The CCMA have announced a series of both seminars and training courses for 2016. Seminar held…
LV= Selects Sabio to support Avaya customer contact infrastructure
LV= Insurance specialist selects Sabio to support its Avaya customer contact infrastructure – Customer contact technology…
Please Interrupt Me… So We Can All Get More Work Done
Please Interrupt Me… So We Can All Get More Work Done – Holger Reisinger of Jabra…
Embedding service at every stage of the customer journey
Embedding service at every stage of the customer journey by Stuart Dorman, Head of Apps, Sabio…