Jabra – Six Ways to Bring the “Golden Rule” to Groups – In his series of…
Category: – Company Info
Jabra Launches Promotion to Ease Pressure on Public Sector IT
Jabra, Audio and communications technology specialist, has launched a promotion to support Public Sector organisations’ increasing…
ContactBabel Research Contact Centres in Mainland Europe & Ireland
ContactBabel, the industry’s leading contact centre analysts, are, for the first time, researching the contact centre…
Content Guru storms into 2016 at Public Sector Contact Centre Event
Content Guru storms into 2016 at Public Sector Contact Centre Event Content Guru will kick-start its…
CCMA Announce Training and Seminar Events for 2016
The CCMA have announced a series of both seminars and training courses for 2016. Seminar held…
LV= Selects Sabio to support Avaya customer contact infrastructure
LV= Insurance specialist selects Sabio to support its Avaya customer contact infrastructure – Customer contact technology…
Please Interrupt Me… So We Can All Get More Work Done
Please Interrupt Me… So We Can All Get More Work Done – Holger Reisinger of Jabra…
Embedding service at every stage of the customer journey
Embedding service at every stage of the customer journey by Stuart Dorman, Head of Apps, Sabio…
It’s a Bird… It’s a Plane… It’s Knowledge Superhero!
It’s a Bird… It’s a Plane… It’s Knowledge Superhero! By Holger Reisinger Maybe they aren’t able…
Jabra: Forget the 8-Hour Day, it’s now Work/Life Integration
Jabra Blog: Forget the 8-Hour Day. Work/Life Integration is Here to Stay according to Holger Reisinger…
Intelecom Sponsors ContactBabel Research into Interaction Routing
Intelecom sponsors ContactBabel latest reseach into Interaction Routing Results highlight changes in enquiry routing as businesses…
ContactBabel: 1 in every 25 jobs in UK within contact centre industry
ContactBabel: 1 in every 25 jobs in the UK is within the contact centre industry. But…
CCMA Training – May the Course be with you!
The CCMA have announced a series of training courses for 2016: Training Events – May the…
Are We Creating Knowledge or Just Turning Out Information?
Jabra: Are We Creating Knowledge… or Just Turning Out Information? Holger Reisinger of Jabra explains the…
Content Guru included as G-Cloud 7 Government Supplier
Content Guru has been included as a G-Cloud 7 supplier for its suite of multi-channel Cloud…
Reports Highlight the Pressing Issues in the Contact Centre
Rant & Rave publish two reports alongside ContactBabel exploring the pressing issues in the Contact Centre…
Netcall secures contract with Local Authority Contact Centre
Netcall secures Liberty Customer Experience Manager contract with a Local Authority Netcall, a leading customer engagement…
Neopost shows what GREAT customer service is
[metaslider id=6819] Neopost Contact Centre shows what GREAT customer service is – Staff at Neopost beat…
Content Guru Featured in DMG Consulting Cloud Report
Content Guru has been profiled in DMG Consulting’s 2015-2016 Cloud-Based Contact Centre Infrastructure Market Report, as…