Content Guru Hires New Business Development Manager, David Miller. David Miller has joined Content Guru as…
Category: – Company Info
Content Guru Awarded a place on G-Cloud 8 Supplier Agreement
Content Guru has been listed as a G-Cloud 8 (G8) Software-as-a-Service provider for its suite of…
ECCCSA Contact Centre Awards 2016 Shortlist Announced
The shortlist for the European Contact Centre and Customer Service Awards 2016 has been announced. Ann-Marie…
storm® Powers Up Customer Engagement for Electricity North West
Electricity North West has gone live with an automated Cloud Contact Centre service through the award-winning…
The Power of Conversation in the Contact Centre
The Power of Conversation in the Contact Centre 73% of decision makers state calls are becoming…
Britannic Technologies Omni-Channel Contact Centre Seminar
Join Britannic Technologies on Thursday, 15th September at Mitel’s Head Office in London for the latest…
Content Guru to Sponsor Comms National Awards 2016
Content Guru will be supporting the Comms National Awards 2016, sponsoring the Unified Comms Category. Now…
What Makes An Award Winning Contact Centre?
What makes an award winning team, project or contact centre operation? Ann-Marie Stagg, Chief Executive, CCMA…
Intelligent Contact Routing – eBook by Content Guru
Intelligent Contact Routing – eBook by Contunt Guru to ensure customers reach the right agents and…
ECCCSA Deadline Fast Approaching – and NO Extensions
Organisers of this year’s European Contact Centre and Customer Service Awards, the CCMA (UK), have confirmed…
Content Guru Top 20 Most Promising Contact Centre Solution Providers
Content Guru Selected in 20 Most Promising Contact Centre Technology Solution Providers 2016 Influential US technology…
Content Guru Sponsor European Contact Centre and Customer Service Awards 2016
Content Guru will renew its support of the European Contact Centre and Customer Service Awards (ECCCSA)…
Jabra Price Promotion Eases Public Sector IT Budgets
Audio and communications technology specialist Jabra has launched a promotion to support Public Sector organisations’ increasing…
Two Weeks To Enter Contact Centre & CS Awards
Two Weeks until entries close for 2016 European Contact Centre & Customer Service Awards Sabio, this…
Contact Centres From Multichannel To Omnichannel
Turning your contact centre from multichannel to omnichannel Today customers expect to be able to contact…
Best Noise-Cancelling Headsets for a Loud Contact Centre?
What are the best noise-cancelling headsets for a loud call centre – Daniel Gniazdo of Jabra…
ECCCSA Awards – So How Does the Judging work?
How does the ECCCSA judging work? This year’s ECCCSA Awards have an even more robust judging…
Corptel Shout About the New Jabra Noise Guide
Corptel, the Greater Manchester based telecoms equipment supplier, are currently promoting the new Jabra Noise Guide…