Spark Response secures contract with Weight Watchers which sees UK customer service operations re-shored to Gateshead…
Tag: Outsource
easyJet Create 37 Jobs at Webhelp Contact Centre
easyJet, Europe’s leading airline has created 37 new jobs at leading global customer experience and business…
Hull City Council Agree Outsource Partnership with Civica
Hull City Council agrees Outsource Partnership with Civica to run their contact centre services ahead of…
Sitel UK Awarded National Citizen Service Contract
Outsourcing customer experience experts, Sitel UK, has been awarded a contact centre contract to provide contact…
Contact Centre Webhelp Appoint Chief Human Resource Officer
Contact Centre customer experience company, Webhelp, has announced the appointment of Christine Scheffler as the group’s…
Ventrica Expands Contact Centre to 330 Seats
Ventrica expands contact centre to 330 seats to meet rising demand for its outsourced customer management…
The Great Sitel Bake Off Raises Money at Contact Centres
The Great Sitel Bake Off raises more than £2000 at its “World’s Biggest Coffee Morning” for…
Manila Philippines Attractive Option For Contact Centre Services
Intelenet® launches a new facility in Manila to cater to UK interest in the Philippines’ offshoring…
Webhelp Says Thank You to Contact Centre Colleagues
Leading global customer experience and business process outsourcer, Webhelp, has spent a day saying thank you…
Webhelp Win The Scottish Children’s Lottery !
Leading global customer experience and business process outsourcer, Webhelp, is celebrating a lottery win after being…
RSVP Media Announce Contact Centre Expansion
London contact centre staffed by trained actors expands into MediaCityUK, Manchester. RSVP (Media Response) Limited, a…
Ventrica Appoint Digital Marketing Expert
Outsourced customer contact centre Ventrica is investing further in its digital capabilities with the appointment of…
Sitel Create 1100 Contact Centre jobs by Feb 2017
Sitel creates 1100 jobs as part of their multi-million pound UK expansion Sitel, global leaders in…
Parseq Announce Second Sunderland Contact Centre
Parseq to open second contact centre site in Sunderland and create 450 jobs. Following a period…
Echo Managed Services Jobs at Walsall Contact Centre
The opening of the retail water market next April – which sets to increase competition in…
Jobs at Risk at Agilisys Barrow Contact Centre
It has been reported that outsorce company Agilisys are set to make contact centre staff redundant…
Carillion Create 150 Jobs at Sheffield Contact Centre
Carillion, the business suport company, has announced the creation of 150 jobs at their Sheffiel contact…
Expolink Help Dometic Deliver Enhanced Customer Experience
Expolink, the leading Wiltshire-based provider of multi-channel contact centre services, has been awarded a contract by…
Why Call Centre Outsourcing is Undergoing Radical Change
Global Remote Services (GRS) reports why call centre outsourcing is undergoing radical change According to industry…