Manila Philippines Attractive Option For Contact Centre Services

Intelenet® launches a new facility in Manila to cater to UK interest in the Philippines’ offshoring…

Webhelp Says Thank You to Contact Centre Colleagues

Leading global customer experience and business process outsourcer, Webhelp, has spent a day saying thank you…

Webhelp Win The Scottish Children’s Lottery !

Leading global customer experience and business process outsourcer, Webhelp, is celebrating a lottery win after being…

RSVP Media Announce Contact Centre Expansion

London contact centre staffed by trained actors expands into MediaCityUK, Manchester. RSVP (Media Response) Limited, a…

Ventrica Appoint Digital Marketing Expert

Outsourced customer contact centre Ventrica is investing further in its digital capabilities with the appointment of…

Sitel Create 1100 Contact Centre jobs by Feb 2017

Sitel creates 1100 jobs as part of their multi-million pound UK expansion Sitel, global leaders in…

Parseq Announce Second Sunderland Contact Centre

Parseq to open second contact centre site in Sunderland and create 450 jobs. Following a period…

Echo Managed Services Jobs at Walsall Contact Centre

The opening of the retail water market next April – which sets to increase competition in…

Jobs at Risk at Agilisys Barrow Contact Centre

It has been reported that outsorce company Agilisys are set to make contact centre staff redundant…

Carillion Create 150 Jobs at Sheffield Contact Centre

Carillion, the business suport company, has announced the creation of 150 jobs at their Sheffiel contact…

Expolink Help Dometic Deliver Enhanced Customer Experience

Expolink, the leading Wiltshire-based provider of multi-channel contact centre services, has been awarded a contract by…

Why Call Centre Outsourcing is Undergoing Radical Change

Global Remote Services (GRS) reports why call centre outsourcing is undergoing radical change According to industry…

Inspired Outsourcing Creates 80 Newcastle Contact Centre Jobs

Inspired Outsourcing creates 80 new jobs at Newcastle Contact Centre Growing contact centre Inspired Outsourcing is…

Three Announce Capita Preferred Bidder for Outsource Contract

Three has announced today that Capita has been selected as the preferred bidder for a contract…

EC Outsourcing Create Contact Centre Jobs

EC Outsourcing, the Boldon based contact centre specialising in energy and utilities, has announced plans to…

Journeycall Secures ATOC Outsource Contract Extension

Journeycall has secured another year of their existing contract with ATOC (Association of Train Operating Companies)…

Webhelp Receive Hat Trick of Nominations at NOA

Webhelp, the leading global customer experience and business process outsourcing company, has received three nominations for…

Moneypenny Contact Centre Completes HQ Move

Moneypenny, the Wrexham based outsourced switchboard and telephone answering contact centre, has officially completed the move…

Infinity Supports New Business Wins for Outsourcer, Interact

Infinity Implements at Speed to Support Two New Business Wins for Customer Management Outsourcer, Interact When…

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