Sky’s Kay Burley Thanks Webhelp’s Falkirk contact centre Team for Helping to Launch Sky Mobile
Sky TV News presenter Kay Burley paid a surprise visit to Webhelp’s offices in Falkirk last week to thank the team for the work they’ve done to support the launch of Sky Mobile.
Following several years of working with Sky, Webhelp’s Falkirk site was announced in mid-2016 as the site chosen to support the broadcaster with the launch of its flagship new product, Sky Mobile.
Laura Johnston, Sky’s Head of Service Operations in Falkirk said:
“The launch of Sky Mobile has been a big success and we wanted to bring Kay Burley up today to thank the team for the excellent work they have done so far.”
Anton Manley, UK COO at Webhelp said:
“It was such a thrill for our people to have Kay Burley come in and thank them personally for the work they’ve been doing for Sky. We have great people who work hard to deliver the best customer experience for our clients and it is so great to see their efforts being rewarded in this way.”
Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.
From more than 25 countries with a 35,000-strong team, our focus is on engineering performance improvements and delivering a real and lasting transformation in our clients’ operating models to generate financial advantage. We partner with some of the world’s most progressive brands including Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors and Valentino.
Headquartered in Paris, France, the company has grown its revenues by more than 250% in the last 4 years by investing in its people, the environment they work in and developing its analytical and operating capability to deliver a transformational outsourcing proposition that addresses the challenges of an omni-channel world.
Webhelp is owned by its management and KKR, a leading global investment firm, as of February 2016.
For additional information on Webhelp visit their Website or view their Company Profile