Sitel UK contact centre raises funds in honour of Transgender – Day of Remembrance
Sitel UK who employ more than 6000 people from differing backgrounds and cultures in its 8 nationwide sites, held a fundraising event at its Kingston contact centre site in honour of Transgender Day of Remembrance.
November 20th marks Transgender Day of Remembrance, and thousands of people come together around the world to mourn the lives of those in the transgender community as a result of their gender identity.
As part of the Neverland themed event agents dressed up and rather than usually providing customer service and resolving queries via services such as web-chat, cooked something that could be sold during lunch to raise funds. The event raised £165 which will be donated to the Gendered Intelligence charity.
Joanne Regan-Iles, director of human resources for Europe, the Middle East and Africa at Sitel, said:
“This event is an important part of our calendar to celebrate diversity. Sitel embrace and celebrate all dimensions of diversity within each individual.
All are vital to the Sitel success story and we are keen to offer everyone the chance to add skills and, for some, the chance to build careers in customer care.”
For additional information on Gendered Intelligence visit their Website
As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of GroupeActicall.
For additional information on Sitel UK visit their Website