Sitel Predict How World Cup will Impact Customer Service
As brands take their battles for sales, to this year’s World Cup, Sitel, the UK’s leading customer care outsourcing experts,…
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Sitel on Recruitment Drive at UK Contact Centres
Sitel UK have announced the recruitment drive to fill up to 400 jobs a their Exeter contact centre in the…
Sitel UK Raises Funds in Honour of Transgender
Sitel UK contact centre raises funds in honour of Transgender – Day of Remembrance Sitel UK who employ more than…
Sitel UK Awarded National Citizen Service Contract
Outsourcing customer experience experts, Sitel UK, has been awarded a contact centre contract to provide contact centre services for the…
The Great Sitel Bake Off Raises Money at Contact Centres
The Great Sitel Bake Off raises more than £2000 at its “World’s Biggest Coffee Morning” for Macmillan cancer support across…
Sitel Create 1100 Contact Centre jobs by Feb 2017
Sitel creates 1100 jobs as part of their multi-million pound UK expansion Sitel, global leaders in outsourced customer experience, has…
Improving Your Customer Experience in Three Simple Steps
Today’s consumer is well informed, with high expectations and more likely than ever before to share their dissatisfaction publicly when…
Sitel Christmas Period Recruitment Drive
2000 New Recruits Given the Chance to Build Long Term Careers in Customer Care Global customer care leader Sitel to…
Sitel Positioned as a Leader in Gartner Magic Quadrant
Sitel Positioned as a Leader in Gartner Magic Quadrant for Customer Management Contact Centre BPO for Sixth Straight Year. Gartner…
Are BT Jobs the end of Contact Centre Outsource?
BT announcement this week that they are to recruit 1,000 UK based agents to ‘increase customer service levels’ is obviously…
Sitel contact centre staff Support Marie Curie Hospice
Sitel contact centre staff raise over £7,600 and supports Newcastle Marie Curie hospice running costs for a day Staff from…
Christmas Peak – is your Contact Centre Prepared?
Christmas Peak – is your Contact Centre Prepared? – Karl Brough, General Manager UK, Ireland & Nordics, Sitel looks at…
Sitel Recruiting at Newcastle Contact Centre
Sitel have announced the recruitment of 450 staff at their Newcastle based Contract Centre – 113 of which are permanent…
Sitel announce 1,500 Career Opportunities
– Demand for Flexible Working Opportunities Driving Job Market in the UK – Global customer care leader Sitel to Bring…
Flybe Exeter Contact Centre – Job Losses?
Flybe Exeter Contact Centre – Job Losses? – It has been reported that Flybe are to close its Exeter based…
Sitel & Equality and Advisory Support Services Award
Sitel and the Equality and Advisory Support Services (EASS) win a Silver Multi-Channel Customer Service award at 2015 ECCCSAs Sitel…
Sitel UK pays out to former employees at Accrington Contact Centre
In a 3 year dispute, a Manchester employment tribunal has ruled that the outsourcer Sitel UK Ltd did not adhere…
Sitel New Coventry Contact Centre Plans Unvieled
Sitel have unveiled plans to open a new site in Coventry to add to its nationwide network of contact centres;…
Interview with Karl Brough Sitel UK’s Regional Director
contact-centres caught up with Sitel UK’s Regional Director Karl Brough after he received the Lifetime Achievement Award at the European…