Sitel & Equality and Advisory Support Services Award
Sitel and the Equality and Advisory Support Services (EASS) win a Silver Multi-Channel Customer Service award at 2015 ECCCSAs Sitel…
Sitel
Sitel UK pays out to former employees at Accrington Contact Centre
In a 3 year dispute, a Manchester employment tribunal has ruled that the outsourcer Sitel UK Ltd did not adhere…
Sitel New Coventry Contact Centre Plans Unvieled
Sitel have unveiled plans to open a new site in Coventry to add to its nationwide network of contact centres;…
Interview with Karl Brough Sitel UK’s Regional Director
contact-centres caught up with Sitel UK’s Regional Director Karl Brough after he received the Lifetime Achievement Award at the European…
Sitel “Turning Complaints into Brand Advocates”
As “The complainers” series reveals a new breed of super complainers emerging, customer care experts, Sitel UK, launch their guide…
Karl Brough, Sitel UK Regional Director Lifetime Achiement Award
Karl Brough, Sitel’s UK Regional Director for UK and the Nordics, was named winner of the industry’s Lifetime Achievement Award…
Sitel UK announces modern branding as part of Global brand re-launch
Sitel UK have announced a new modern brand as part of a comprehensive global brand re-launch. The company’s campaigns, advertising…
Sitel Newcastle achieves Silver Level North East Better health at Work Award
Following another year of regular health and well-being activities and a real focus on employee engagement, Sitel Newcastle has achieved…
Sitel commits to gender equality in the workplace
Sitel UK has become the first contact centre outsourcing company to sign up to the Government’s Think, Act, Report voluntary…
Sitel Named a Leader in the Global Contact Centre Outsourcing Market
Sitel, a leading global customer care provider, today announced that it has been named as a leader in the global…
Sitel UK announce new jobs at Watford contact centre
Sitel UK, experts in outsourced customer care solutions, today announces the creation of a further 75 jobs at its Leavesden…
‘Five Step guide to converting Christmas shoppers with Customer Service’
With UK consumers spending an estimated 375m hours shopping online last December, 17m of those on Boxing Day, and with…
Sitel UK acquires Version 5 of Customer Contact Association Global Standard
Sitel UK has acquired the CCA Global Standard© Version 5. Version 5 is designed with a greater emphasis on best…
Sitel named global leader in the social media services market
Nelson Hall’s latest research report “Targeting Social Media Services” has named Sitel as a leading provider of global social media…
Sitel UK Set to create up to 200 jobs
Outsourcer Sitel UK, have announced the expansion of 2 of its contact centre sites in Leavesden Park (Watford) and Stratford…