Ultracomms hosts PCI DSS roundtable at the Engage Future of the Contact Centre Conference Ultracomms, Europe’s…
Tag: Events
Facebook Messenger Conversations In A Contact Centre
Facebook Messenger Conversations In A Contact Centre – Live Demo As communications are ‘going digital’ the…
Webinar: How to transfer CSAT Metrics to your Agents
SJS Solutions Webinar – “How to transfer CSAT metrics to your contact centre agents in real-time”…
A View Into EE’s Automation Best Practices – Case Study
A View Into EE’s Automation Best Practices – Case Study Presented By: David Orton, Technical Manager,…
4 Weeks Left to Enter UK National Contact Centre Awards 2017
4 Weeks Left to Enter UK National Contact Centre Awards 2017 The CCMA UK (Call Centre…
Webio Webinar: Messaging & Artificial Intelligence
Webio Webinar: Messaging and AI are changing the very nature of how companies engage with customers.…
Noble Systems Announces 2017 Select Noble Users Group Dates
Noble Systems Announces 2017 Select Noble Users Group Conference Series Global contact centre technology leader hosts…
Learning and Development in the Contact Centre
Learning and Development in the Contact Centre NRG & CCMA “Supporting Contact Centre Colleagues through Change…
Contact Centre Event: Disrupted Customer Contact
Are your customer contact channels being disrupted? Or are you the one doing the disrupting? We’re…
Redefining Customer Service, Planning and Engagement
Redefining customer service, planning and colleague engagement in a multi-channel environment Join Aspect Software to find…
Redefining Customer Service in a Multi-Channel Environment
Redefining customer service, planning and colleague engagement in a multi-channel environment Live Webinar Modern and mobile…
VoiceSage Sponsor Future Of The Contact Centre Conference
VoiceSage To Sponsor The Future Of The Contact Centre Conference Customer engagement services leader VoiceSage is…
Content Guru to Sponsor DigiHealth UK Conference
Content Guru will be sponsoring the DigiHealth UK: Transforming Healthcare Delivery conference in Manchester on 20th…
Noetica Host Toward Responsible Outbound Dialling Seminar
Noetica to Host ‘Toward Responsible Outbound Dialling’ Seminar at Britannic Technologies’ Convergence Summit 2016 17th November…
Enghouse Interactive Heralds The Age of the Digital Customer
Enghouse Interactive Heralds “The Age of the Digital Customer” at CX16 Customer Experience Event Enghouse Interactive…
Aspect Software Talks Customer Service Evolution at CC Expo
Aspect Software talks customer service evolution at CC Expo 2016 Stand C620, Customer Contact Expo 2016,…
The Age of the Customer: A Connected Experience
Join Interactive Intelligence for the Connected Customer Experience Event In today’s connected world, creating relevant, positive…
Mplsystems Exhibiting at Customer Contact Expo 2016
Mplsystems, award winning provider of Omni-Channel Contact Centre and CRM Customer Service technology, will be exhibiting…
Capita Announce Transforming Contact Centres Conference
Capita Conferences Announce Their Transforming Contact Centres Conference – Monday 31st October 2016, Edinburgh Do not…