Kelda Water Services Retail chooses Echo’s market leading RapidXtra Billing and Customer Relationship solution to underpin…
Tag: Echo Managed Services
Echo MS gets Vote from Electoral Commission
Echo Managed Services supports Electoral Commission with EU Referendum campaign Outsourced customer contact specialist, Echo Managed…
Echo Managed Services gets Vote from Electoral Commission
Echo Managed Services, has won a major contract with the Electoral Commission to provide customer service…
Customer Service – Let’s Not lose the Human Touch
Let’s not lose the human touch in customer service Whilst channel choice is important, and is…
Customer Service – Who’s Bottom in the Research?
Customer Service – Telecoms & Local Authorities Bottom in Research. Telecoms firms and local authority services,…
Echo Managed Services work with FT Shortlisted
Echo Managed Services work with Financial Times recognised with esteemed customer service award shortlisting Echo Managed…
Echo Managed Services Outsource Contract
Outsourced customer contact specialist, Echo Managed Services, has won a major contract with the Standards and…
Echo Secure Outsource Contract
Outsourced customer contact specialist, Echo Managed Services, has been appointed to provide a helpline to support…
Echo Managed Services appoint Business Development Manager
Echo Managed Services appoints Tony Slome as Business Development Manager to support growth plans within its…
Echo Managed Services Sponsor Water Market Reform Conference
Echo Managed Services Sponsor Water Market Reform Conference – Water industry specialist supports 2nd July conference…
Echo Managed Services joins Institute of Customer Service
Echo Managed Services joins Institute of Customer Service – Part of ongoing drive to deliver best…
Echo Managed Services Shortlisted for Contact Centre Award
Echo Managed Services have been shortlisted for three prestigious contact centre industry awards Echo selected for…
Echo Managed Services gets vote from Electoral Commission
Echo Managed Services called in to support Electoral Commission in run up to UK Parliamentary General…
Echo Managed Services expand Collection Division
Echo Managed Services expands collections division with acquisition of utilities specialist, Grosvenor Services Group – Adds…
Echo Managed Services provide Anglian Water with 24/7 Service
Anglian Water Business links up with Echo Managed Services to strengthen Out-Of-Hours incident support for customers…
Echo Managed Services Launch Out-Of-Hours Service
Echo Managed Services helps organisations broaden their customer engagement with comprehensive new Out-Of-Hours service Outsourced customer…