Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards for ‘Best Outsourcing Partnership’ with…
Tag: Awards
Aspect Software and Edwardian Group London Celebrate Award Success
Aspect Software and Edwardian Group London Celebrate Award Success – Project to transform customer service recognised by…
Interactive Intelligence Positioned in Magic Quadrant for Contact Centre Infrastructure
Interactive Intelligence Positioned as a Leader in the Magic Quadrant for Contact Centre Infrastructure, Worldwide Report…
Neopost Contact Centre Excellence Recognised Again
Following its success at the 2015 UK National Contact Centre Awards, where it won the Silver…
CCMA Award Winners – Joanne Silner Contact Centre Manager of the Year 2015
In our continuing series of interviews with the CCMA’s UK Contact Centre National Awards 2015 winners…
CCMA Award Winner: Ann McCormack of Sky UK
Visitors and subscribers to contact-centres.com will realise that we are great supporters of the CCMA (Call…
Jabra is Searching for the UK & Ireland’s SuperAgents
Jabra is searching the UK & Ireland’s SuperAgents – Article by Nigel Dunn Managing Director Jabra…
Eckoh Wins ‘Best Call Centre Solution’ at Card Not Present Awards
Eckoh Wins ‘Best Call Centre Solution’ at Card Not Present Awards – Eckoh impress US industry…
CCMA – UK National Contact Centre Awards and the winners are…
CCMA – The UK National Contact Centre Awards are the longest established Contact Centre Awards in…
Webhelp UK Scoops Silver ‘Customer Experience Champion’ at CCMA Awards
Leading customer experience provider, Webhelp UK, took the silver award for ‘Customer Experience Champion’ at last…
Webhelp UK Rothesay Contact Centre Awards Longest Standing Team Member
Webhelp UK is celebrating the 20th anniversary of its longest standing team member. To recognise the…
Sabio is one of UK’s Best Workplaces
Sabio acknowledged as one of UK’s Best Workplaces by Great Place to Work Institute – Customer…
Echo Managed Services Shortlisted for Contact Centre Award
Echo Managed Services have been shortlisted for three prestigious contact centre industry awards Echo selected for…
Salesforce positioned by Gartner in Leaders Quadrant
Salesforce has been positioned by Gartner in the Leaders quadrant for its Service CloudEvaluation based on…
Forum Customer Contact Innovation Awards Winners
Forum Customer Contact Innovation Awards Winners Announced at the Forum’s 15th anniversary conference in Newcastle on…
Sabio Presented with Avaya Technical Excellence Award
Sabio Presented with Technical Excellence Award at Annual Avaya Partner Conference – Award recognises Sabio’s commitment…
The Forum Launch Awards Showcasing Excellence in Contact Centres
The Forum are launching two new awards showcasing excellence in critical operational roles within contact centres…
Webhelp UK Nominated for ECCCSA Award
Webhelp UK, one of the country’s leading customer experience providers, has been named as a finalist…