Contact Centre Evolve Solution Wins 2015 Comms Business Award Oak Telecom have announced that Evolve, the…
Tag: Awards
RESPONSE 2015 Innovation Award Winners
Leading UK customer management specialists, RESPONSE, swept away the Innovation Award for Transforming Communication at the…
Noble Systems Announce Users Group Winners
Noble Systems Announces Winners of Annual Awards at EMEA 2015 Select Noble Users Group Noble Systems,…
Enghouse Interactive Receives Contact Centre Awards
Enghouse Interactive, developer of a comprehensive portfolio of unified communications (UC) and contact centre solutions, today…
Verint Awarded Industry Honours
Verint Awarded Industry Honours for Customer Analytics Solutions Recognised for Innovation, Excellence and Customer Success Verint®…
Webhelp UK Shortlisted for Customer Experience Awards
Webhelp UK has been shortlisted in three categories at this year’s prestigious UK Customer Experience Awards,…
Verint Systems Presents Honours at Annual Partner Summit
Verint Systems Presents Honours at Annual Partner Summit – EMEA Partners Recognised for Exceptional Performance in…
Sabio Wins Verint Marketing Excellence Award
Sabio wins Marketing Excellence Award at Verint’s EMEA Partner Summit – Recognition reflects successful launch of…
Sabio wins 2015 ‘Best Supporting Customer’ award at FinancialForce Community Day
Sabio wins 2015 ‘Best Supporting Customer’ award at FinancialForce Community Day Feedback from successful FinancialForce PSA…
Webhelp UK Celebrates Long Service Team Members
Webhelp UK Celebrates Long Service Team Members across UK contact centres: Customer experience provider, Webhelp UK,…
Sitel & Equality and Advisory Support Services Award
Sitel and the Equality and Advisory Support Services (EASS) win a Silver Multi-Channel Customer Service award…
Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards
Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards for ‘Best Outsourcing Partnership’ with…
Aspect Software and Edwardian Group London Celebrate Award Success
Aspect Software and Edwardian Group London Celebrate Award Success – Project to transform customer service recognised by…
Interactive Intelligence Positioned in Magic Quadrant for Contact Centre Infrastructure
Interactive Intelligence Positioned as a Leader in the Magic Quadrant for Contact Centre Infrastructure, Worldwide Report…
Neopost Contact Centre Excellence Recognised Again
Following its success at the 2015 UK National Contact Centre Awards, where it won the Silver…
CCMA Award Winners – Joanne Silner Contact Centre Manager of the Year 2015
In our continuing series of interviews with the CCMA’s UK Contact Centre National Awards 2015 winners…
CCMA Award Winner: Ann McCormack of Sky UK
Visitors and subscribers to contact-centres.com will realise that we are great supporters of the CCMA (Call…
Jabra is Searching for the UK & Ireland’s SuperAgents
Jabra is searching the UK & Ireland’s SuperAgents – Article by Nigel Dunn Managing Director Jabra…
Eckoh Wins ‘Best Call Centre Solution’ at Card Not Present Awards
Eckoh Wins ‘Best Call Centre Solution’ at Card Not Present Awards – Eckoh impress US industry…