The European Contact Centre and Customer Service Awards 2015 shortlist has been announced, with RESPONSE, one…
Category: – Awards
CCMA – National Contact Centre Awards
There are only 24 hours left to nominate your role models for the UK National Contact…
ITV Wins Award With Vocalcom Cloud Contact Centre Solution
Vocalcom has announced that one of its clients ITV has been awarded the “Best Customer Services…
Yorkshire Housing Association achieves ServiceMark Accreditation
Yorkshire Housing Association ‘s Customer Service Centre has now joined one of only five UK Housing…
Frost & Sullivan Recognises Interactive Intelligence Strong Market Growth in Contact Centres
Frost & Sullivan Recognises Interactive Intelligence’s Strong Market Growth in Contact Centres Rich feature set, flexible…
Zendesk Selected Winner in 2014-15 Cloud Awards Programme
Zendesk Selected Winner in 2014-15 Cloud Awards Programme Cloud Computing Program Announces Winners; Overall Award Put…
VoiceSage Nominated for ‘Contact Centre Product of the Year’ for 3rd Year Running
Voicesage, the customer communications technology specialist, which is also nominated in a new technology ROI category,…
Noble Systems Receives 2015 Product of the Year from TMC’s Customer Magazine
Noble Systems Receives 2015 Product of the Year from TMC’s Customer Magazine® for Mobile Calling Analytics…
CCMA Awards 2015 – Nominations are now open
The CCMA Awards 2015 – Now in their 20th year, nominations are open for the UK…
Ant Marketing recognises Outstanding Talent at Contact Centre Awards 2014
Sheffield based Outsourcer Ant Marketing recognised the company’s outstanding talent at their Christmas Party with CEO…
Webhelp UK Receives Double Nomination for Employee Experience Awards
Webhelp UK has been announced as a finalist in two categories at the inaugural UK Employee…
Welsh Contact Centre Forum Awards shortlist announced
The finalists for the 17th Welsh Contact Centre Awards have been announced by the Welsh Contact…
Award short-listing shows innovative RESPONSE
The 2015 Professional Planning Forum Innovation Awards Finalists has been announced, with leading UK customer management…
Webhelp UK Shortlisted for Customer Focus Award
Webhelp UK has been announced as a finalist for the ‘Quality Monitoring Customer Focus Award’ at…
Eithad Airways awarded Global Excellent Award 2014
Eithad Airways Manchester contact centre was selected as winner of the ‘Most Effective Contact Centre Training…
Software Magazine Names Interactive Intelligence among its 2014 Software 500 Ranking
Interactive Intelligence breaks into the top 200 among the world’s 500 largest software and services suppliers…
Firstsource and giffgaff win at National Outsourcing Association Awards
Firstsource Solutions is proud to announce that its partnership with giffgaff has been awarded Telecommunications, Utilities…
CCA Announces Winners of 2014 Excellence Awards
mbna, one of the UK’s largest credit card issuers, swept the board at CCA Excellence Awards…
North East Contact Centre Awards 2014 – and the Winners are…
North East Contact Centre Awards. Rainton Meadows Arena played host to hundreds of guests at this…