Fiona Bruce to host ECCCSAs November 2017

Fiona Bruce, journalist and presenter, will be hosting the European Contact Centre and Customer Service Awards…

Thirty-Four Winners Announced at Forum National Awards

Thirty-four individuals and teams were recognised last night at our National Awards, for being outstanding role…

North East Contact Centre Awards – The Search Has Begun!

North East Contact Centre Awards 2017 – The search for our region’s stars has begun! The…

Liberata Finalists at Call North West Contact Centre Awards

Liberata announced as finalists in seven categories at the Call North West Contact Centre Awards 2017…

Webhelp – The Award Nominations keep on coming!

Webhelp Nominated for Nine Awards in Customer Experience, HR and Environment November will be a busy…

Eckoh Apple Pay Phone Solution Shortlisted

Eckoh, the global provider of secure payment products and customer contact solutions, has been shortlisted for…

Ventrica Shortlisted in Prestigious ECCCSA Awards

Ventrica is shortlisted four times in the prestigious European Contact Centre and Customer Service Awards 2017…

ECCCSA 2017 Shortlist Announced Let The Judging Begin!

ECCCSA 2017 shortlist announced as tickets for the Awards Dinner go on sale – Belgium, Bulgaria,…

ECCCSA2017 Let the Awards Competition Begin!

ECCCSA2017 competition is on  – 17 European countries represented – 39% increase in entries compared to…

Only 10 days left to enter the ECCCSAs (and counting…)

It’s much more fun joining the biggest party in our industry if your company is shortlisted…

ECCCSA Select Industry Experts To Judge Awards

  – ECCCSA  Judges represent Europe’s top customer contact professionals – ECCCSA Judges handpicked for their…

Echo MS Wins Outsourced Contact Centre Award

Echo Managed Services retains Outsourced Contact Centre of the Year award Echo Managed Services is celebrating…

IP Integration Receives Enterprise Partner Award

Newly branded IP Integration Named Enterprise Growth Partner of the Year by Westcon-Comstor IP Integration, a…

Webhelp Win Gold at Contact Centre World Awards

Leading global customer experience and business process outsourcing company, Webhelp, is celebrating adding another gong to…

Webinar: ECCCSA Chair of Judges Gives Insider Tips

The Chair of the Judges, Ann-Marie Stagg, hosts a webinar at 13:00 on Friday 9 June…

Aspect Software Announces ACE Award Winners

Aspect Software Announces 3rd Annual Aspect Customer Experience (ACE) Award Winners  – Awards presented for excellence…

Iain Gibson Wins Contact Centre Manager of the Year

Iain Gibson Wins Contact Centre Manager of the Year at National Awards At this year’s UK…

UK National Contact Centre Awards 2017 Winners

On Tuesday evening (15th May 2017) the winners of the UK National Contact Centre Awards were…

European Contact Centre & Customer Service Awards

17th European Contact Centre & Customer Service Awards open for nominations – Largest venue to accommodate…

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