The legacy data conundrum: the money and the law – -Lee Sheard of SVL Business Solutions…
Category: SVL Business Solutions
Refashioning Working Practices the Financial Services Sector
Refashioning working practices the Financial Services Sector – Steven Perrins talks about how Financial Services will…
SVL Presented with NICE Analytics Partner Award for 2020
SVL have announced that they have been awarded NICE EMEA contact centre analytics partner for 2020.…
SVL & Ascensos Provide New Service to Contact Centre Clients
SVL partners with leading outsourcer Ascensos to provide outstanding new service to contact centre clients. SVL…
SVL welcomes Dan Bendon as Head of Services
SVL welcomes Dan Bendon as Head of Services SVL is delighted to announce the return of…
SVL Provide WFM Solution to Deliveroo Contact Centre
SVL is delighted to announce they are providing a workforce management (WFM) solution for global on-line…
How analytics Support Contact Centre Agent Mental Health
How analytics helps support your contact centre agent mental health Rohan Newton, Sales Manager at SVL…
SVL launches instructional Legacy Data EBooks
SVL launches instructional Legacy Data EBooks for Public Safety and Financial Services sectors. With Legacy Data…
SVL Partner with Decode Cyber Solutions to Improve Online Safety
SVL announces partnership with Decode Cyber Solutions to improve online safety and security and prevent card…
Contact Centre Webinar – Living in the New Norm
Living in the New Norm – an online event on Thursday 15th October 1PM – 2PM…
SVL & Yorkshire Youth Football Pay NHS Tribute.
As a Thank you to the NHS for the incredible work they have done during the…
SVL Announces Partnership with Route One Connect
SVL announces partnership with Route One Connect to deploy Amazon Connect to Contact Centre’s across the…
Move your Contact Centre applications to the Cloud for up to 50% off RRP
Exclusive offer – Move your Contact Centre applications to the Cloud for up to 50% off…
Contact Centre Webinar: Getting over your fear of the Cloud
SVL in conjunction with NICE inContact are delighted to offer our next online event. “Getting over your fear…
Webinar: A Smarter Future Using Automation
Contact Centre Webinar: Accelerating a smarter future using automation. SVL Business Solutions – Thursday 25 June…
Contact Centre Webinar: Planning for the New Norm
Contact Centre Webinar: Planning for the New Norm: As part of the SVLHomeworking series, our latest…
Be Mindful of Scammers During COVID-19 Crisis
Be mindful of phone scammers during COVID-19 crisis – Debbie Bicker from SVL today issued a…
Expert offers help to Contact Centres preparing for COVID-19
Planning expert offers help to Contact Centres preparing for COVID-19 Contingency Planning expert Richard Abdy has…
SVL announces partnership with The Modular Analytics Company
SVL announces partnership with The Modular Analytics Company to provide our contact centre clients with a…