IPI Named Supplier On Crown Commercial Services G-Cloud 13 Framework IPI Cloud solutions and services available…
Category: IPI
IPI No. 35 on UK’s Best Mid-Sized Companies to Work For!
Back in July, we proudly announced IPI as one of the Best Companies to Work for 2022, for…
How to make your Hybrid Workforce PCI Compliant
How to make your hybrid workforce PCI compliant – empowering contact centre agents to work from…
The Hidden Costs of Contact Centre Licencing
The Hidden Costs of Contact Centre Licencing – Traditional perpetual licence? Flexible subscription-based model? What’s the…
Managing Workforce Engagement in a Hybrid Contact Centre
Managing workforce engagement in a hybrid contact centre – Craig Farley, Head of Consulting IPI explains…
IPI Provides Career Mentoring for Young People
IPI, the UK’s leading digital contact centre specialist, provides career mentoring for young people with UK…
IPI Receives ‘Best Companies to Work For’ Accreditation for Second Year
IPI Receives ‘Best Companies to Work For’ Accreditation for Second Consecutive Year Company awarded three-star rating…
IPI and ZSAH Team up to Deliver CX Innovation
IPI and ZSAH Team up to Deliver CX Innovation – Geospatial and analytical tools add data-driven…
Is The Misalignment of CX priorities Driving You Round The Bend?
Is the misalignment of CX priorities driving you round the bend? Join IPI for world-class driving…
3 Ways to Capitalise on Intelligent Call Routing in Contact Centres
3 ways to capitalise on intelligent call routing in the contact centre – Steve Murray, Line…
Improve Productivity in your Insurance Contact Centre
How we can improve productivity in your Insurance Contact Centre There is a lot to be…
IPI Outfits Boden with the Latest Cloud Technology
Contact Centre Case Study: IPI Outfits Boden with the Latest Cloud contact centre Technology The Challenge…
Achieve your Business Outcomes with IPI Cloud AI
Achieve your business outcomes with IPI Cloud AI – cloud-based self-service apps A lot of businesses…
Putting Your Contact Centre Staff First in 2022
Putting your contact centre staff first in 2022 – Craig Farley, Head of Consulting at IPI…
Gtech Selects IPI to Support Contact Centre Operations
Gtech Selects IPI to Support Contact Centre Operations – IPI secures three-year contract based on extensive…
IPI Company Purpose and Values – Contact Centre Solutions Provider
IPI’s Company Purpose and Values – Sat Sanghera, CEO at IPI, contact centre solutions providor The…
At IPI, Our People are at the Heart of what we do
The IPI People Experience At IPI, our people are at the heart of what we do.…
Streamlining The CX Through The Contact Centre
Streamlining The Customer Experience Through The Contact Centre – How IPI achieved this for Northern Ireland…