Entries for The UK National Contact Centre Awards close 28th February with the prestigious event taking place…
Category: CCMA
Reasons to Enter the UK National Contact Centre Awards
6 Great Reasons to Enter the UK National Contact Centre Awards The UK National Contact Centre…
4 Weeks Left to Enter UK National Contact Centre Awards 2017
4 Weeks Left to Enter UK National Contact Centre Awards 2017 The CCMA UK (Call Centre…
Learning and Development in the Contact Centre
Learning and Development in the Contact Centre NRG & CCMA “Supporting Contact Centre Colleagues through Change…
contact-centres.com Announce Winners of Awards 2016
At contact-centres.com we’re not ones to hand out industry awards as we tend to leave it…
UK National Contact Centre Awards 2017 Open for Nominations
UK National Contact Centre Awards 2017 Open for Nominations – with new Team and Organisation categories…
The ECCCSA Awards – And the Winners are…..
The winners of the European Contact Centre and Customer Service Awards 2016 were announced to a…
ECCCSA 2016 Gala Dinner Your Host Fiona Bruce
Everything you ever wanted to know about ECCCSA 2016 Gala Dinner host Fiona Bruce Fiona Bruce,…
So Why Should I Attend Customer Contact Expo?
So Why Should I Attend Customer Contact Expo? – Ann-Marie Stagg, CEO of CCMA, gives 5…
Webhelp Shortlisted in 3 Categories at ECCCSA Awards 2016
Webhelp, has been named as a finalist in three categories at this year’s prestigious European Contact…
Ventrica Receives Two Nominations in ECCCSA 2016 Awards
Ventrica is proud to announce double nomination in European Contact Centre & Customer Service Awards 2016…
ECCCSA Contact Centre Awards 2016 Shortlist Announced
The shortlist for the European Contact Centre and Customer Service Awards 2016 has been announced. Ann-Marie…
What Makes An Award Winning Contact Centre?
What makes an award winning team, project or contact centre operation? Ann-Marie Stagg, Chief Executive, CCMA…
ECCCSA Deadline Fast Approaching – and NO Extensions
Organisers of this year’s European Contact Centre and Customer Service Awards, the CCMA (UK), have confirmed…
Content Guru Sponsor European Contact Centre and Customer Service Awards 2016
Content Guru will renew its support of the European Contact Centre and Customer Service Awards (ECCCSA)…
Two Weeks To Enter Contact Centre & CS Awards
Two Weeks until entries close for 2016 European Contact Centre & Customer Service Awards Sabio, this…
ECCCSA Awards – So How Does the Judging work?
How does the ECCCSA judging work? This year’s ECCCSA Awards have an even more robust judging…
Contact Centre Fraud – The Facts CCMA Seminar
Contact Centre Fraud – The Facts revealed in a half day seminar hosted by the CCMA…
UK National Contact Centre Awards 2016 and the winners are….
UK National Contact Centre Awards 2016 and the Winners are…. I have always had the opinion…