Content Guru Become Call Centre Management Association Partner

Content Guru, the leading European cloud contact centre and customer engagement technology provider, has entered into…

ECCCSA 2018 Finalists Announced as Tickets Go On Sale

ECCCSA 2018 finalists announced as tickets for the spectacular Awards Evening go on sale • Organisations…

Record number of Entries to ECCCSA Awards

Record number of ECCCSA entries as industry looks to recognise brilliance A record number of nominations…

Last Day To Enter The ECCCSA Awards 2018

Last day to enter the European Contact Centre & Customer Service Awards 2018 Did you know…

Winners Rave About ECCCSA with Less Than 2 Weeks to Enter

With less than two weeks until the opportunity to enter the European Contact Centre and Customer…

New Categories at ECCCSAs Reflect Changing Industry

• 7 new categories at this year’s ECCCSAs • New categories reflect a focus on employee…

BGL Group Picks Up Awards at UK National Contact Centre Awards

BGL Customer Services, the customer service arm of leading digital financial services distributor BGL Group, is…

Mark Lonie Recognised at UK National Contact Centre Awards

Parseq’s Mark Lonie has won silver in the Customer Experience Champion category at the 2018 UK…

UK National Contact Centre Awards Winners Announced

– Winners announced at a gala dinner at The Brewery in London last night (15 May)…

Judges Prepare For Questions about ECCCSAs

Judges prepare for questions about ECCCSAs • Chair of the Judges, Ann-Marie Stagg hosts webinar at…

ECCCSA Awards 2018 Now Open for Nominations

European Contact Centre and Customer Service Awards open for nominations • Nominations open on 4 May…

Nominations close for 2018 UK National Contact Centre Awards

Nominations close for 2018 UK National Contact Centre Awards • 25% increase in entries compared to…

Last Week for UK National Contact Centre Awards

– Simplified entry process means it only takes around 15 minutes to enter – Downloadable Toolkit…

10 Days Left to Enter the UK National Contact Centre Awards 2018

The CCMA UK (Call Centre Management Association) announces that nominations for the 23rd UK National Contact…

6 Great Reasons to Enter the UK National Contact Centre Awards

6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due…

Reasons to Enter the UK National Contact Centre Awards

6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due…

Why you should enter the UK’s largest contact centre awards

The UK National Contact Centre Awards are the largest and longest established contact centre awards for…

UK National Contact Centre Awards 2018 Open for Nominations

The CCMA UK (Call Centre Management Association) is pleased to announce that nominations for the 23rd…

ECCCSAs Prove Position as Biggest Contact Centre Awards

• Over 1,000 people will be at the ECCCSA Awards Dinner • The ECCCSAs are the…

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