Reasons to Enter National Contact Centre Awards

6 Great Reasons to Enter the UK National Contact Centre Awards

Ann-Marie Stagg, CEO of the CCMA, said,

“Over the last 24 years the UK National Contact Centre Awards (formerly the CCMA Awards) have established a reputation as the blue ribbon awards for our industry in the UK.

Even to be shortlisted is to be recognised as a leader in your field, while many winners have gained publicity for their companies and gone on to see their career prospects dramatically boosted.”

1. Raise your profile

Due to the strategic important of customer experience, the contact centre is enjoying an ever-higher profile at senior management and board level. There is no better way to demonstrate the importance of you, your team, and your organisation than to have what you do recognised as standing out amongst the work of your peers.

2. Reflect on your success

Often in the busy environment of everyday business, achievements can be easily forgotten. Completing the entry form, and preparing for the rigorous judging process which follows, allows you to pause and consider what contributed to you and your team’s success and where you can go from here.

3. Measure your performance

Entering the awards will assess the strength of your entry against others in your category. We represent the whole contact centre and customer service industry, so by entering the awards you will be able to gauge how your business compares against the very best there is.

4. Positive PR

Being selected as a winner or finalist is a great achievement and a real opportunity to generate positive publicity for your business across all media.

5. Differentiate your business

What better way to make your business stand out than being an award winner in the UK’s longest-established and most well-known industry-wide awards programme? Demonstrate to your current and future customers, employees and competitors that yours is an exceptional business.

6. Celebrate your achievements

Celebrate your and your team’s success by attending the Award Ceremony and Dinner on 14th May at The Brewery in London, and benefit from priority seating on the night. A fantastic event and opportunity to meet, greet and network with people from other successful businesses.


Additional Information

For more information about the awards and to enter Click Here

The longest established awards for the UK contact centre industry are now in their 24th year and recognise those individuals and teams in the industry who are working to make their contact centres professional and industry leading.

The awards have an excellent reputation across the industry for being of a very high standard. All of the shortlisted nominees go through a comprehensive judging process, including face to face interviews.

Enter the awards for free by Clicking Here

The Call Centre Management Association (CCMA) aims to support the country’s contact centre managers by providing opportunities to network, openly share best practice, and increase their skills and knowledge through specialist training. The CCMA is the country’s longest-established association representing the customer contact industry in the UK since

For additional information on the CCMA visit their Website