Webhelp thrill-seekers raise £3,600 with charity skydive

A daring team from Falkirk Outsourcer Webhelp UK have taken on a skydive to raise money…

Webhelp recognised as Major Contender in Everest Group’s Contact Centre Outsourcing Report

Webhelp has been acknowledged as a Major Contender in the global customer experience market, in the…

Webhelp UK’s 212 Team wins top industry award

Webhelp UK’s ‘212 Team’ took the UK Customer Experience Awards 2014 to new heights last night…

Webhelp UK hosts ‘Star Awards’

Webhelp has celebrated the talent amongst its customer service professionals at a glittering black tie event…

Time to chat: How to capture value in the next generation of web chat

Dave Pattman, Solutions Director for leading customer experience provider Webhelp UK, argues web chat needs to…

Webhelp acquires Business Process Outsourcing firm FDI

The Webhelp Group has strengthened its Business Process Outsourcing (‘BPO’) activities with the acquisition of FDI,…

Big Data needn’t be as complex or costly as it might appear

Helen Murray, Chief Customer Solutions Officer for leading customer engagement provider, Webhelp UK, argues analysing Big…

Webhelp volunteers donate 300 hours to local causes

Customer experience professionals from across Webhelp’s UK sites have been giving up their time for local…

Businesses fail to realise social media potential

• Just 15% of UK’s leading companies respond to tweets • Just 10% UK consumers use…

Consolidation and Language Capability in a Contact Centre

David Turner, CEO of leading customer experience provider, Webhelp UK, argues consolidation is the necessary first…

Webhelp UK receives Healthy Working Award

Webhelp UK in Kilmarnock has been awarded a silver accreditation from the Scottish Centre for Healthy…

Webhelp UK’s Rothesay nominated for top industry award

Webhelp UK’s Rothesay site has been shortlisted for a top industry award at the UK Customer…

EE Creates 300 New Customer Facing Roles in Derby

EE partners with Webhelp UK to create roles in Derby for its customer facing division, bringing…

Sky Sports ‘Living for Sport’ Ambassador Jessica Ennis-Hill visits Webhelp UK team

Thanks to Sky, the team at Webhelp UK in Derby were paid a visit by Olympic…

Webhelp UK Appoints Gillian Campbell as HR Director

The UK’s leading customer experience solutions provider, Webhelp UK has appointed Gillian Campbell as HR Director.…

Webhelp UK donates a further £10k for Macmillan

Webhelp UK has donated an additional £10,000 to Macmillan Cancer Support following a very successful start…

New Outsource Contract for Webhelp UK in Dearne Valley

Webhelp UK have announced a significant new contract win with creative I.T. solutions provider, Jigsaw24 which…

Omni-Channel White Paper published by Webhelp UK

Today, companies in the insurance and utilities sectors think they are doing well by offering their…

Falkirk FC sign sponsorship deal with Webhelp UK

The deal will see company, which employs more than 850 at its headquarters in nearby Larbert,…

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