Salesforce Launch Einstein GPT; Is this the beginning of AI’s long-awaited ‘Productivity Wave’ in the contact…
Tag: Sabio Group
Migrating to the Cloud? Be prepared to evolve your business…
About to begin your cloud migration journey? Be prepared to evolve your contact centre business… Derek…
Moving your Contact Centre to the Cloud? What’s on offer?
Moving your contact centre to the cloud? What’s on offer and what to consider… Derek Forrest…
Generative AI: A False Dawn Or New Hope in CX?
Generative AI: A False Dawn in Customer Service in the contact centre, Or The New Hope…
53% of Contact Centre Agents Report Symptoms of Stress
Employers are stepping up as 53% of contact centre agents report symptoms of stress according to…
Could ChatGPT Herald the Next Stage for CX AI Adoption?
Could ChatGPT herald the next stage for CX AI adoption in the contact centre? Joe O’Brien…
8 Steps To CX Transformation in 2023
8 Steps To Contact Centre CX Transformation in 2023 – Stuart Dorman, Chief Innovation Officer at…
Company Profile: Sabio Group
‘Sabio Group is a global digital customer experience transformation services specialist with major operations in EMEA,…
Sabio Aims to Empower Contact Centre Workforce
Sabio Group Aims to Empower the Global Contact Centre Workforce in New Campaign – Customer Service…
Keynote Speakers Announced for Sabio Event, Disrupt
Sabio Group, the digital customer experience (CX) transformation specialist, has unveiled the keynote speakers for its…
It’s Time to Re-Frame Our Thinking Around Conversational AI…
It’s Time to Re-Frame Our Thinking Around Conversational AI within the contact centre… – Stuart Dorman,…
Rentokil Embarks on Digital CX Project with Sabio
Rentokil Initial Embarks on Global Digital CX Project with Sabio Group Rentokil Initial plc has embarked…
Brands Are Under Pressure to Differentiate via CX
Brands Are Under Pressure to Differentiate via CX – That’s Why the Convergence of Contact Centres,…
Voice needs to be Part of Digital CX – Not the Legacy Annoyance
Voice needs to be part of the digital CX – not the legacy annoyance – Article…
So what has the smartphone ever done for customer service?
So what has the smartphone ever done for customer service? Tim Pickard, Chief Marketing Officer, Sabio…
White Paper Convergence of Customer Engagement Technologies
Sabio Group Unveils New White Paper on the Convergence of Customer Engagement Technologies » Newly released…
Sabio Group Unveils ‘Sabio Console’ – AI-powered CX Platform
Sabio Group Unveils ‘Sabio Console’ – it’s new AI-powered customer experience (CX) platform – at Disrupt…
Sabio Announces Expanded Partnership with Google Cloud & Twilio
Sabio Group announces expanded partnership with Google Cloud and Twilio Sabio Group, the digital customer experience…