Civica appointed to Worcestershire Council contact centres -Local partnership to sustain and improve services while saving…
Tag: Outsource
Echo Managed Services Shortlisted for Contact Centre Award
Echo Managed Services have been shortlisted for three prestigious contact centre industry awards Echo selected for…
Call Connection Announce 40 New Jobs at Newcastle Contact Centre
Call Connection, the Insurance outsource company, have announced plans to recruit an additional 40 staff at…
Firstsource Create 500 New Jobs at UK Contact Centres
Firstsource Create New Jobs at Sunderland, Middlesbrough and Cardiff Contact Centres Firstsource Solutions, a global provider…
Top RESPONSE Talent Go Lean to Improve
Leading UK Customer management specialists, RESPONSE, have demonstrated their commitment to developing the very best talent…
DBF First UK Contact Centre to comply with European Std EN15838
DBF is first UK contact centre to comply with European contact centre standard EN15838 Outsourced contact…
DBF UK Outsourced Contact Centre, Reports 45% Growth in 2014
DBF UK, Outsourced Contact Centre, Reports 45% Year-on-Year Growth in 2014 As it approaches its 15th…
Contact Centres looking to nearshore locations
Contact Centres – Attractive Benefits Draw UK Contact Centres to Scotland, Ireland, Northern Ireland – New…
Webhelp UK Nominated for ECCCSA Award
Webhelp UK, one of the country’s leading customer experience providers, has been named as a finalist…
Answer-4u.com ‘s Top Tips for Answering Telephone Calls
Glenn Harrison of Answer-4u.com gives contact centre agents his Top Tips for Answering Telephone Calls Web…
Capita plc acquires Outsourcer Voice Marketing Ltd
Capita plc has acquired Sheffield based contact centre specialist Voice Marketing Ltd (“Voice”), a contact centre…
Eishtec to create 320 jobs over three years
Eishtec has announced the opening of their new contact centre which will create up to 320…
Frost & Sullivan Applaud Teleperformance
Frost & Sullivan Applauds Teleperformance’s Ability to Serve a Multichannel Contact Centre Outsourcing Market across the…
alldayPA set to create 30 new jobs
alldayPA, the Salford based telephone call answering service, has announced a £2.5m investment in sales and…
Journeycall appoint Theresa Wishart new MD
The ESP Group have announced the appointment of Theresa Wishart as Managing Director of Journeycall to…
Contact Company announce plans for new Contact Centre
Wirrel based The Contact Company has announced plans for new new Contact Centre on the Wirral.…
Echo Managed Services gets vote from Electoral Commission
Echo Managed Services called in to support Electoral Commission in run up to UK Parliamentary General…
Ventrica finalists in prestigious Contact Centre Awards
Southend based outsourcer Ventrica have been shortlisted for the European Contact Centre & Customer Service Awards…
Torfaen Council select outsourcer Griffin Place Communications
Griffin Place Communications (GPC) has been selected by Torfean County Borough Council to provide training courses…