Romania becoming outsource destination

Romania is increasingly becoming an outsource destination of choice for UK businesses such as the contact…

Echo Secure Outsource Contract

Outsourced customer contact specialist, Echo Managed Services, has been appointed to provide a helpline to support…

Contact Centre Outsourcer TCC Business of the Year

Contact Centre Outsourcer TCC have been awarded ‘Business of the Year’ at the Wirral Chamber of…

BT bring back contact centres

BT to bring back customer service to UK contact centres – BT Consumer has promised to…

Webhelp UK ‘Cook for a Smile’ for Charity

Webhelp UK ‘Cook for a Smile’ for Charity – Leading BPO provider, Webhelp UK, cooked up…

Webhelp UK shortlisted for three prestigious awards

Webhelp UK, has been shortlisted for three prestigious industry accolades at this year’s CCA Excellence Awards,…

Contact Centre Outsourcer Expolink wins The Entertainer Contract

Contact centre Outsource experts, Expolink Europe, have announced a new client acquisition in the form of…

Contact Centre Outsourcing Buyer’s Guide

Contact Centre Outsourcing Buyer’s Guide – Research and Markets have announced the addition of the “2015…

Contact Centre Workers at Capita face uncertain future

Contact centre workers at Capita’s sites at Bury and Glasgow face an uncertain future as the…

Flybe Exeter Contact Centre – Job Losses?

Flybe Exeter Contact Centre – Job Losses? – It has been reported that Flybe are to…

Parseq creates 250 Contact Centre Jobs!

Contact Centre Jobs – Parseq creates 250! – Parseq has relocated its Glasgow operation into the city’s…

Webhelp UK Relocates to New Glasgow Contact Centre

Webhelp UK Relocates to New Modern Glasgow Contact Centre – 150 new jobs created in Glasgow…

RESPONSE 2015 Innovation Award Winners

Leading UK customer management specialists, RESPONSE, swept away the Innovation Award for Transforming Communication at the…

Connect Assist create 25 contact centre jobs

Connect Assist, the Welsh based outsourcer providing helplines for charity and third sector organisations, have announced…

Liberty Insurance Outsource contact centre operations to Teleperformance

More than 200 jobs at Liberty Insurance in Co Fermanagh have been secured after a deal…

Echo Managed Services appoint Business Development Manager

Echo Managed Services appoints Tony Slome as Business Development Manager to support growth plans within its…

Griffin Place Communications Cwmbran contact centre in liquidation

It has been reported that Cwmbran based contact centre Griffin Place Communications has gone into liquidation…

Liberty Insurance Outsource to Teleperformance

Liberty Insurance have announced that their Enniskillen contact centre operation is being outsourced to Teleperformance securing…

Parseq set for expansion at Sunderland Contact Centre

Parseq set for expansion following significant contract wins Parseq is set for a year of expansion…

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