Contact Centre Outsourcing Buyer’s Guide

Contact Centre Outsourcing Buyer’s Guide – Research and Markets have announced the addition of the “2015…

Contact Centre Workers at Capita face uncertain future

Contact centre workers at Capita’s sites at Bury and Glasgow face an uncertain future as the…

Flybe Exeter Contact Centre – Job Losses?

Flybe Exeter Contact Centre – Job Losses? – It has been reported that Flybe are to…

Parseq creates 250 Contact Centre Jobs!

Contact Centre Jobs – Parseq creates 250! – Parseq has relocated its Glasgow operation into the city’s…

Webhelp UK Relocates to New Glasgow Contact Centre

Webhelp UK Relocates to New Modern Glasgow Contact Centre – 150 new jobs created in Glasgow…

RESPONSE 2015 Innovation Award Winners

Leading UK customer management specialists, RESPONSE, swept away the Innovation Award for Transforming Communication at the…

Connect Assist create 25 contact centre jobs

Connect Assist, the Welsh based outsourcer providing helplines for charity and third sector organisations, have announced…

Liberty Insurance Outsource contact centre operations to Teleperformance

More than 200 jobs at Liberty Insurance in Co Fermanagh have been secured after a deal…

Echo Managed Services appoint Business Development Manager

Echo Managed Services appoints Tony Slome as Business Development Manager to support growth plans within its…

Griffin Place Communications Cwmbran contact centre in liquidation

It has been reported that Cwmbran based contact centre Griffin Place Communications has gone into liquidation…

Liberty Insurance Outsource to Teleperformance

Liberty Insurance have announced that their Enniskillen contact centre operation is being outsourced to Teleperformance securing…

Parseq set for expansion at Sunderland Contact Centre

Parseq set for expansion following significant contract wins Parseq is set for a year of expansion…

DBF and Tipp24 A Winning Outsource Partnership

DBF and Tipp24 – A winning partnership with DBF has proved the value of outsourcing for…

Expolink Europe Ltd Unveils New Contact Centre Premises

Following Significant Growth, Expolink Europe Ltd Unveils New Contact Centre Premises in Chippenham Expolink Europe, leading…

Webhelp unveils two major acquisitions in Europe

Webhelp continues its ambitious growth strategy and unveils two major acquisitions in Europe covering six new…

Echo Managed Services Sponsor Water Market Reform Conference

Echo Managed Services Sponsor Water Market Reform Conference – Water industry specialist supports 2nd July conference…

Webhelp UK team scale Ben Nevis in charity climb for Cancer Research

A team of local customer experience advisors, from Webhelp UK, has taken on Britain’s highest mountain…

Oxfam suspends use of its Contact Centres

Oxfam have announced that they are suspending a fundraising outsource company, Listen Ltd, after the Charity…

Webhelp UK Rothesay Contact Centre Awards Longest Standing Team Member

Webhelp UK is celebrating the 20th anniversary of its longest standing team member. To recognise the…

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