Thames Water extends Capita Customer Management Outsource contract – Thames Water has awarded Capita Customer Management…
Tag: Outsource
Kura strengthens Leadership Team
One of the UK’s leading Customer Management specialists, Kura, has significantly strengthened it’s Leadership Team this…
Ventrica Wins Award for outsourced customer service
Ventrica Wins Award for outsourced customer service Ventrica, the Southend based outsourced contact centre have announced…
Expolink Contact Centre announce Partnership Weird Fish
Expolink Contact Centre have announced an outsource Partnership with retailer Weird Fish. Expolink Europe, the Chippenham…
Teleperformance 800 Jobs at Enniskillen Contact Centre
Teleperformance have announced plans to create 800 jobs by 2018 at a new contact centre in…
Ventrica provide bespoke service for McCarthy & Stone
Ventrica has secured an exclusive partnership with the UK’s leading retirement housebuilder, McCarthy and Stone The…
Sitel announce 1,500 Career Opportunities
– Demand for Flexible Working Opportunities Driving Job Market in the UK – Global customer care…
Outsource Contact Centre Locator
Contact Centre Managed Services UK Ltd have launched an innovative new service to help clients find…
Echo Managed Services Outsource Contract
Outsourced customer contact specialist, Echo Managed Services, has won a major contract with the Standards and…
Ascensos create 200 contact centre jobs
Ascensos create 200 new contact centre jobs in Motherwell; Ascensos, a start-up multi-channel contact centre in…
Webhelp UK Celebrate Success at Star Awards
Webhelp UK hosted its fifth annual Star awards at Glasgow’s Kelvingrove Art Gallery and Museum on…
Response Rebranded Kura following buy-out
Rebrand comes after MBO and strong business performance for Customer Management Specialist One of the UK’s…
Romania becoming outsource destination
Romania is increasingly becoming an outsource destination of choice for UK businesses such as the contact…
Echo Secure Outsource Contract
Outsourced customer contact specialist, Echo Managed Services, has been appointed to provide a helpline to support…
Contact Centre Outsourcer TCC Business of the Year
Contact Centre Outsourcer TCC have been awarded ‘Business of the Year’ at the Wirral Chamber of…
BT bring back contact centres
BT to bring back customer service to UK contact centres – BT Consumer has promised to…
Webhelp UK ‘Cook for a Smile’ for Charity
Webhelp UK ‘Cook for a Smile’ for Charity – Leading BPO provider, Webhelp UK, cooked up…
Webhelp UK shortlisted for three prestigious awards
Webhelp UK, has been shortlisted for three prestigious industry accolades at this year’s CCA Excellence Awards,…
Contact Centre Outsourcer Expolink wins The Entertainer Contract
Contact centre Outsource experts, Expolink Europe, have announced a new client acquisition in the form of…