Vitel Contact Centre goes into Voluntary Liquidation

Vitel, the Glasgow based outsourcer, has gone into voluntary liquidation citing poor revenue streams and unsuccessful bidding on utility outsource  contracts.

vitel.logo.jan.2016Vitel, part of the Neptis Group, was acquired in March 2014 from Bellcom Worldwide, with a statement from the Group’s CEO Joe Costello that the Glasgow contact centre would initially create 120 new jobs with plans to quadruple the workforce by 2015. (See Original News Item)

Outsource contacts within their core target client base water and waste services, insurance, business improvement and energy efficiency industries didn’t materialise combined with reduced revenue from existing clients resulted 10 agents being employed when the company went into difficulties December 2015.

Creditors, to include HMRC, were unlikely to receive payments the appointed Liquidator commented.

Scottish Enterprise, who invested £1.2m to assist Vitel with their growth and employment plans were unavailable for comment.


Additional Information

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