Teleperformance Announces Outsource Agreement with Boots

Teleperformance UK and South Africa announces Outsource agreement with Boots UK Teleperformance have announced an agreement…

Sky awards contract to Abtran creating 130 new jobs in Cork

Sky awards contract to Abtran creating 130 new jobs in Cork Sky have announced today (Monday…

Arvato secures 5 year Outsource Contract with BMW

arvato wins five-year contract to drive multi-channel customer services for premium automotive group arvato, the business…

Webhelp UK Donates £1,000 to Charity for Agent’s Fundraising Activities

Webhelp UK, one of the country’s leading business process outsourcers (BPO), has donated a total of…

Are BT Jobs the end of Contact Centre Outsource?

BT announcement this week that they are to recruit 1,000 UK based agents to ‘increase customer…

Vitel Contact Centre goes into Voluntary Liquidation

Vitel, the Glasgow based outsourcer, has gone into voluntary liquidation citing poor revenue streams and unsuccessful…

6 Outsourcing Trends to watch out for in 2016

6 Outsourcing Trends to watch out for in 2016; a perspective from Global Remote Services (GRS)…

Sitel Anniversary at Coventry Contact Centre

Sitel Celebrates First Anniversary at Coventry Contact Centre – Customer care provider set to boost 334-strong…

Webhelp Announce Winner of Christmas Card Competition

Webhelp Announce Winner of Christmas Card Competition – A pupil from St Bernadette’s primary school in…

Webhelp Contact Centre Raises Money for Charity

Webhelp UK in Kilmarnock has raised nearly £500 for Diabetes UK and Ayrshire East Foodbanks, presenting…

Expolink Announce Partnership with Walker Logistics

Expolink Europe, the Chippenham based outsource contact centre, have announced a new partnership with supply chain…

VOCA First Contact Centre to Pay Living Wage

VOCA Telemarketing, an Irvine based contact centre outsourcer, have announced today it is the first stand-alone…

Shop Direct close Bolton & Aintree contact centres

Shop Direct, who outsource their operation to Webhelp UK, have announced the closure of their Bolton…

Journeycall Secure Outsource Contract with ATOC

Journeycall Secure Outsource Contract with ATOC ATOC (Association of Train Operating Companies) has renewed its contract…

Webhelp UK’s Managment Team Partners with KKR

Webhelp UK’s Managment Team Partners with KKR – Webhelp, the global business process management and outsourcing…

HGS Secure Outsource Contract with Student Loans

HGS Secure Outsource Contract with Student Loans Company – The agreement will improve customer experience for…

Sitel Recruiting at Newcastle Contact Centre

Sitel have announced the recruitment of 450 staff at their Newcastle based Contract Centre – 113…

NSL Jobs at Dingwall Contact Centre

NSL, an Outsource contact centre provider, have announced plans to recruit an additional 50 agents over…

DBF appoints insurance industry specialist to support Hastings Direct

Outsourced contact centre provider DBF has appointed insurance industry specialist, Tracy Marks to lead its 110…

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