It has been reported that outsorce company Agilisys are set to make contact centre staff redundant…
Tag: Outsource
Carillion Create 150 Jobs at Sheffield Contact Centre
Carillion, the business suport company, has announced the creation of 150 jobs at their Sheffiel contact…
Expolink Help Dometic Deliver Enhanced Customer Experience
Expolink, the leading Wiltshire-based provider of multi-channel contact centre services, has been awarded a contract by…
Why Call Centre Outsourcing is Undergoing Radical Change
Global Remote Services (GRS) reports why call centre outsourcing is undergoing radical change According to industry…
Inspired Outsourcing Creates 80 Newcastle Contact Centre Jobs
Inspired Outsourcing creates 80 new jobs at Newcastle Contact Centre Growing contact centre Inspired Outsourcing is…
Three Announce Capita Preferred Bidder for Outsource Contract
Three has announced today that Capita has been selected as the preferred bidder for a contract…
EC Outsourcing Create Contact Centre Jobs
EC Outsourcing, the Boldon based contact centre specialising in energy and utilities, has announced plans to…
Journeycall Secures ATOC Outsource Contract Extension
Journeycall has secured another year of their existing contract with ATOC (Association of Train Operating Companies)…
Webhelp Receive Hat Trick of Nominations at NOA
Webhelp, the leading global customer experience and business process outsourcing company, has received three nominations for…
Moneypenny Contact Centre Completes HQ Move
Moneypenny, the Wrexham based outsourced switchboard and telephone answering contact centre, has officially completed the move…
Infinity Supports New Business Wins for Outsourcer, Interact
Infinity Implements at Speed to Support Two New Business Wins for Customer Management Outsourcer, Interact When…
Firstsource Launch UK’s First Contact Centre Boot Camp
Firstsource, the Cardiff based Outsource company, is letting its staff swap ringtones for muscle tone thanks…
Teleperformance to Acquire LanguageLine Solutions LLC
Agreement by Teleperformance to Acquire LanguageLine Solutions LLC – Teleperformance will boost its presence in high-end…
Expolink Outsourcer Targets Growth After Management Buyout
Expolink, a leading global provider of contact centre and whistleblowing hotline services, is gearing up for…
Inspired Contact Centre Event Rewards Hard-Working Staff
A growing North East contact centre is demonstrating its commitment to employees and proving it is…
Education Training Foundation Improves Customer Insights
The Education Training Foundation, which supports teachers, trainers, leaders and employers across the further education and…
KCOM Secure BUPA Contact Centre Outsource Contract
KCOM Secures BUPA Contact Centre Outsource Contract – Healthcare leader has put KCOM technology at the…
SouthWestern to begin trading as Capita Customer Solutions
Capita has announced that Cork-based firm SouthWestern, one of the leading domestic providers of outsourced managed…
Contact Centre Oustourcer Ascensos Recruit 250 staff
Contact Centre outsource company Ascensos have announced the creation of 350 jobs after securing a ‘multi-million’…