Firstsource Launch UK’s First Contact Centre Boot Camp

Firstsource, the Cardiff based Outsource company,  is letting its staff swap ringtones for muscle tone thanks…

Teleperformance to Acquire LanguageLine Solutions LLC

Agreement by Teleperformance to Acquire LanguageLine Solutions LLC – Teleperformance will boost its presence in high-end…

Expolink Outsourcer Targets Growth After Management Buyout

Expolink, a leading global provider of contact centre and whistleblowing hotline services, is gearing up for…

Inspired Contact Centre Event Rewards Hard-Working Staff

A growing North East contact centre is demonstrating its commitment to employees and proving it is…

Education Training Foundation Improves Customer Insights

The Education Training Foundation, which supports teachers, trainers, leaders and employers across the further education and…

KCOM Secure BUPA Contact Centre Outsource Contract

KCOM Secures BUPA Contact Centre Outsource Contract – Healthcare leader has put KCOM technology at the…

SouthWestern to begin trading as Capita Customer Solutions

Capita has announced that Cork-based firm SouthWestern, one of the leading domestic providers of outsourced managed…

Contact Centre Oustourcer Ascensos Recruit 250 staff

Contact Centre outsource company Ascensos have announced the creation of 350 jobs after securing a ‘multi-million’…

First Contact Create Jobs at Newcastle Contact Centre

Newcastle outsource company First Contact Group have announced plans to create up to 500 jobs by…

Unilever Select Webhelp to Deliver Customer Contact

Global customer experience and business process outsourcer, Webhelp, has been selected by international consumer goods giant Unilever,…

Convergys Create 600 jobs at Newcastle Contact Centre

Convergys, a customer management outsource company, has been confirmed that the company is to create up…

Webhelp Acquisition of Outsourcer Contact2Value

Webhelp, has today announced the acquisition of top Dutch customer experience company Contact2Value. Contact2Value is a…

Ventrica Launch Digital Division to offer Social Media Services

Ventrica, the Southend-on-sea based Outsourcer, have launched a ‘Digital’ division to offer new, measurable and affordable…

Echo-U Newcastle Contact Centre Head Count Expands

Newcastle contact centre’s head count expands thanks to grant approval Contact centre business Echo-U has created…

Capita selected by Tesco Mobile to form partnership

Capita has been selected by leading mobile telecommunications company Tesco Mobile to form a five year…

Webhelp Acquire GoExcellent to Reach $1bn Turnover

Webhelp reaches US$1BN turnover with the acquisition of leading Scandinavian Outsource contact centre company, GoExcellent. Webhelp,…

Outsource Sometimes its best to use the Experts

Outsource or not to outsource that is the question. Like the contact centre industry which we…

RSVP, the London based Outsourcer, are a Talented Bunch

RSVP ‘s staff at their London based contact centre are a talented bunch as proved by…

Capita Secure Rail Outsource Customer Service Contract

Capita has been awarded a four-year contract to provide customer and fulfillment services to First Rail,…

error: Content Protected