Webhelp, the leading global customer experience and business process outsourcing company, has received three nominations for…
Tag: Outsource
Moneypenny Contact Centre Completes HQ Move
Moneypenny, the Wrexham based outsourced switchboard and telephone answering contact centre, has officially completed the move…
Infinity Supports New Business Wins for Outsourcer, Interact
Infinity Implements at Speed to Support Two New Business Wins for Customer Management Outsourcer, Interact When…
Firstsource Launch UK’s First Contact Centre Boot Camp
Firstsource, the Cardiff based Outsource company, is letting its staff swap ringtones for muscle tone thanks…
Teleperformance to Acquire LanguageLine Solutions LLC
Agreement by Teleperformance to Acquire LanguageLine Solutions LLC – Teleperformance will boost its presence in high-end…
Expolink Outsourcer Targets Growth After Management Buyout
Expolink, a leading global provider of contact centre and whistleblowing hotline services, is gearing up for…
Inspired Contact Centre Event Rewards Hard-Working Staff
A growing North East contact centre is demonstrating its commitment to employees and proving it is…
Education Training Foundation Improves Customer Insights
The Education Training Foundation, which supports teachers, trainers, leaders and employers across the further education and…
KCOM Secure BUPA Contact Centre Outsource Contract
KCOM Secures BUPA Contact Centre Outsource Contract – Healthcare leader has put KCOM technology at the…
SouthWestern to begin trading as Capita Customer Solutions
Capita has announced that Cork-based firm SouthWestern, one of the leading domestic providers of outsourced managed…
Contact Centre Oustourcer Ascensos Recruit 250 staff
Contact Centre outsource company Ascensos have announced the creation of 350 jobs after securing a ‘multi-million’…
First Contact Create Jobs at Newcastle Contact Centre
Newcastle outsource company First Contact Group have announced plans to create up to 500 jobs by…
Unilever Select Webhelp to Deliver Customer Contact
Global customer experience and business process outsourcer, Webhelp, has been selected by international consumer goods giant Unilever,…
Convergys Create 600 jobs at Newcastle Contact Centre
Convergys, a customer management outsource company, has been confirmed that the company is to create up…
Webhelp Acquisition of Outsourcer Contact2Value
Webhelp, has today announced the acquisition of top Dutch customer experience company Contact2Value. Contact2Value is a…
Echo-U Newcastle Contact Centre Head Count Expands
Newcastle contact centre’s head count expands thanks to grant approval Contact centre business Echo-U has created…
Capita selected by Tesco Mobile to form partnership
Capita has been selected by leading mobile telecommunications company Tesco Mobile to form a five year…
Webhelp Acquire GoExcellent to Reach $1bn Turnover
Webhelp reaches US$1BN turnover with the acquisition of leading Scandinavian Outsource contact centre company, GoExcellent. Webhelp,…