Noetica Wins Two Contact Centre Technology Innovation Awards
Noetica Wins Two Contact Centre Technology Innovation Awards – British Call Technology Pioneer Awarded For Industry Innovation Noetica have announced…
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What do contact centres, Jamie Oliver and McDonalds have in common?
Danny Singer – Founder & CEO OF Contact Centre Software provider Noetica explains what the contact centre, Jamie Oliver and…
Noetica and SATMAP Partner to Integrate Predictive Dialler With Contact Centre Agent and Customer Personality Matching
Noetica have announced its partnership with SATMAP. The partnership sees SATMAP’s cloud-based contact centre agent and customer personality matching technology…
Hosted & Cloud – Are they synonyms?
The future is in the cloud, or is it hosted? Are they different concepts or can these terms be used…
2Touch rolls out the new Synthesys inbound voice solution from Noetica
2Touch, one of the UK’s leading outsourcing providers specialising in fully integrated contact centre, response handling and fulfilment services, has…
Contact Centres without telephones – the rise and rise of web chat
the rise and rise of web chat – Danny Singer – Founder & CEO Noetica In technology, as in comedy,…