Noetica: Cloud Formations in the Contact Centre
Cloud Formations in the Contact Centre – Danny Singer, CEO, Noetica dispells the myths surrounding the cloud in the contact…
Noetica
Noetica To Reveal How Predictive Dialling with 0%
Noetica To Reveal How Predictive Dialling with 0% – Dropped Calls is now Possible Call & Contact Centre Expo, 21st…
Predictive Diallers And The Philosopher’s Stone
Predictive Diallers And The Philosopher’s Stone – Danny Singer of Noetica looks at how abandoned calls are a thing of…
Noetica SNoDrop for Zero Abandoned Call Rate
Large Global Outsourcer Implements Noetica SNoDrop for a Zero Abandoned Call Rate and Ofcom Compliance Noetica, the contact centre technology…
Noetica Founder Danny Singer Presented with CEO Award
Noetica Founder Presented with CEO of the Month Award by Corporate Vision Magazine Danny Singer Proud to Receive Accolade as…
Noetica Champions Responsible Outbound Calling with SmartBound™ For Contact Centres
Noetica Champions Responsible Outbound Calling with SmartBound™ For Contact Centres and Direct Marketing Organisations SmartBound™ Ensures Compliance with new Ofcom…
Noetica Innovation in Contact Centre Technology Award
Launch of SmartBound™ and the Noetica Voice Platform Sees Noetica Recognised by Corporate LiveWire Emerging Technology Awards Noetica – the…
Noetica Launch Voice Platform Built for Contact Centres
Noetica Launches Voice Platform Built Purely for Contact Centres NVP™ spells the end for costly enterprise PBX telephony systems currently…
Noetica Host Toward Responsible Outbound Dialling Seminar
Noetica to Host ‘Toward Responsible Outbound Dialling’ Seminar at Britannic Technologies’ Convergence Summit 2016 17th November at Mercedes-Benz World and…
Noetica Durham Office Supports Growing Base of Contact Centre Clients
Noetica Opens New Durham Office to Support Growing Client-Base of Contact Centres in the North of England and Scotland Noetica…
Noetica Appoints Contact Centre Specialist
Noetica Appoints Contact Centre Infrastructure Specialist in a Newly Created Management Position of IT Director Neil Rushton Brings More Than…
ACD Systems, The Naked Truth according to Noetica
In the beginning there was the telephone. In the good old days, people had a rather bulky and some may…
Ten good reasons not to dismiss call scripting says Noetica
There has been a trend recently for companies to advertise the friendliness of their call centres by shouting at us…
Noetica Wins Two Contact Centre Technology Innovation Awards
Noetica Wins Two Contact Centre Technology Innovation Awards – British Call Technology Pioneer Awarded For Industry Innovation Noetica have announced…
What do contact centres, Jamie Oliver and McDonalds have in common?
Danny Singer – Founder & CEO OF Contact Centre Software provider Noetica explains what the contact centre, Jamie Oliver and…
Noetica and SATMAP Partner to Integrate Predictive Dialler With Contact Centre Agent and Customer Personality Matching
Noetica have announced its partnership with SATMAP. The partnership sees SATMAP’s cloud-based contact centre agent and customer personality matching technology…
Hosted & Cloud – Are they synonyms?
The future is in the cloud, or is it hosted? Are they different concepts or can these terms be used…
2Touch rolls out the new Synthesys inbound voice solution from Noetica
2Touch, one of the UK’s leading outsourcing providers specialising in fully integrated contact centre, response handling and fulfilment services, has…
Contact Centres without telephones – the rise and rise of web chat
the rise and rise of web chat – Danny Singer – Founder & CEO Noetica In technology, as in comedy,…