Food For The Poor Upgrades its Contact Centre Infrastructure with Web-based Platform from Noetica. Noetica has…
Tag: Noetica
Noetica Awarded Contact Centre Patent
Noetica Awarded Patent for Technology Enabling Contact Centres to Improve Outbound Campaign Targeting Noetica has been…
Noetica Founder & CEO Danny Singer is Voted Industry Champion
Noetica Founder and CEO Danny Singer is Voted Industry Champion by the EMEA Contact Centre Industry…
Fuel Card Services achieves Productivity Uplift with Noetica
Fuel Card Services achieves Productivity Uplift with Noetica’s Dialling Solution for Sales and Service Calls though…
Noetica Partners with Talkdesk to Deliver Advanced Outbound Dialling
Noetica Partners with Talkdesk to Deliver Advanced Outbound Dialling and Campaign Management Solutions for the contact…
Noetica Attains ISO 27001:2022 Certification
Noetica Attains ISO 27001:2022 Certification for the Design Delivery and Support of Customer Contact Systems Noetica…
Noetica Waves the Flag for British Contact Centre Technology
Noetica Waves the Flag for British Contact Centre Technology Innovation with Global Award Win Noetica –…
Sterling Insurance Uses Noetica to Identify & Prioritise Contact Centre Calls
Sterling Insurance Uses Noetica to Identify and Prioritise Calls at their contact centre based on Urgency…
MPL Contact Centre Reaches 2,000 Call Script Milestone with Noetica
MPL Contact centre Contact Reaches 2,000 Call Script Milestone with the Noetica Synthesys™ Interaction Studio Established…
Noetica & MyQualityTeam Partner to Help Contact Centres Close Skills Gap
Noetica Partners with MyQualityTeam to Help Contact Centres Close Skills Gaps and Optimise Agent Performance Noetica…
Noetica Finalist for Global Top Ranking Performers Awards
Noetica Finalist for ContactCenterWorld 18th Annual Global Top Ranking Performers Awards Noetica have announced that it…
OneFamily Improves Engagement with Outbound Solution
OneFamily Improves Family Engagement with Proactive Outbound Contact Centre Solution from Noetica and Opus Technology Noetica,…
Proactive Outbound Dialling Improves Appointment Process
U.S. Medical Organisation Improves Patient Appointment Process via contact centre With Proactive Outbound Dialling from Noetica…
Noetica Once Again a Contact Centre Experience Finalist
Noetica Once Again a Contact Centre Experience Finalist for the UK National Innovation Awards Noetica –…
Noetica Announce Attendance at BIBA Conference 2023
Noetica Brings 20-Years’ Experience Serving Contact Centres in the UK Insurance Industry to BIBA 2023 Noetica…
LAVG Optimises Outbound Contact Centre Operations with Noetica
LAVG Optimises its Outbound Contact Centre Operations with Noetica to Accelerate Debt Recovery Process for its…
Noetica to Preview Next Generation Contact Centre Technology
Noetica to Preview Next Generation Contact Centre Technology as it Celebrates 25th Anniversary at Call &…
MeTMi Uses Noetica Synthesys™ for Inbound Call Handling
MeTMi Uses Noetica Synthesys™ for Inbound Call Handling Across its European Contact Centre Operations Noetica –…
Noetica To Showcase Sabre at Call & Contact Centre Expo
Noetica to Demonstrate New Dynamic Real-Time Skills & Ability-Based Routing and AI-Powered Voice Analytics, Sabra, at…