MeTMi Uses Noetica Synthesys™ for Inbound Call Handling
MeTMi Uses Noetica Synthesys™ for Inbound Call Handling Across its European Contact Centre Operations Noetica – A British company, developing…
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Noetica To Showcase Sabre at Call & Contact Centre Expo
Noetica to Demonstrate New Dynamic Real-Time Skills & Ability-Based Routing and AI-Powered Voice Analytics, Sabra, at Call & Contact Centre…
Noetica Joins Odigo to Deliver Advanced Predictive Dialling
Noetica Joins Odigo Ecosystem to Deliver Advanced Predictive Dialling In Answer to High End Enterprise Market Demand Odigo, the global Contact…
Avoira & Noetica Win National Innovation Award
Avoira & Noetica Win National Innovation Award Technology solution specialist Avoira has been named winner of the prestigious 2021 UK…
Mitel Partnership with Noetica Delivers Major Wins in 2020
Mitel’s Strong Partnership with Noetica Delivers Major Wins in 2020 Mitel’s contact centre technology portfolio is one of the most…
Noetica Launches New Public Cloud Service for Contact Centres
Noetica Launches New Public Cloud Service for Contact Centres New Noetica Cloud is Deliverable Rapidly and Flexibly On Demand to…
Contact Solutions Implements Noetica SABRE Contact Centre Solution
Contact Solutions Implements the New Noetica SABRE™ Skills and Ability Based Routing Engine to Boost Contact Centre and Agent Performance…
Noetica Extends International Patent for Live Person Detection
Noetica Extends International Patent for Live Person Detection with Canadian Intellectual Property Office Noetica – A British company, developing software products…
Noetica Announces New Contact Centre Deployments
Noetica Announces Contact Centre Deployments in the UK, Ireland and South Africa as well as New Projects in the US…
Noetica Enable ResQ Contact Centre Agents Work From Home
Noetica’s Human Process Automation and Voice Platform Deployed in a Private Cloud Delivers Flexibility, Scalability and Home-Working for ResQ ResQ and…
Noetica Help Agents Work from Home During Covid-19
Noetica Helps to Make it Business as Usual for Contact Solutions Agents Now Working from Home During Coronavirus Pandemic Contact…
Noetica Responsible Contact Centre Outbound Dialling
Noetica Champions Responsible Outbound Dialling in contact centres with European Patent for Live Person Detection in an Automated Calling System…
Noetica Launch SABRE – Real Time Skills Routing Engine
Noetica to Launch Dynamic Real-Time Skills & Ability-Based Routing Engine and AI-Powered Voice Analytics Partnership at Call & Contact Centre…
Noetica Integrates Xdroid AI Powered Real-Time
Noetica Integrates Xdroid Artificial Intelligence Powered Real-Time Voice Analytics with its Contact Centre Solutions Drive Quality, Improve Customer Engagement, Increase…
Contact Centre Software Company, Noetica Sees Growth of 25%
Noetica Grows by 25% in One-Year as the Contact Centre Software Company as it exands Customer Base Across UK, Africa…
Noetica Granted U.S. Patent for Live Person Detection
Noetica Granted U.S. Patent for Live Person Detection in an Automated Calling System British Company Brings Artificial Intelligence to North…
Eight New Contact Centres Rely On Noetica Synthesys
Eight Contact Centres in UK, US and South Africa Replace Enterprise PBX with the Noetica Voice Platform integrated with Synthesys™…
How Answer Machine Detection Was Reinvented
Noetica to Reveal How it Has Reinvented Answer Machine Detection with Artificial Intelligence at Call & Contact Centre Expo 2019…
Noetica Expands Durham Office & Opens Regional Training Centre
Noetica Responds to contact centre Growth in the North of England and Scotland by Expanding Durham Office and Opening Regional…