Noetica Launches New Public Cloud Service for Contact Centres
Noetica Launches New Public Cloud Service for Contact Centres New Noetica Cloud is Deliverable Rapidly and Flexibly On Demand to…
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Contact Solutions Implements Noetica SABRE Contact Centre Solution
Contact Solutions Implements the New Noetica SABRE™ Skills and Ability Based Routing Engine to Boost Contact Centre and Agent Performance…
Noetica Extends International Patent for Live Person Detection
Noetica Extends International Patent for Live Person Detection with Canadian Intellectual Property Office Noetica – A British company, developing software products…
Noetica Announces New Contact Centre Deployments
Noetica Announces Contact Centre Deployments in the UK, Ireland and South Africa as well as New Projects in the US…
Noetica Enable ResQ Contact Centre Agents Work From Home
Noetica’s Human Process Automation and Voice Platform Deployed in a Private Cloud Delivers Flexibility, Scalability and Home-Working for ResQ ResQ and…
Noetica Help Agents Work from Home During Covid-19
Noetica Helps to Make it Business as Usual for Contact Solutions Agents Now Working from Home During Coronavirus Pandemic Contact…
Noetica Responsible Contact Centre Outbound Dialling
Noetica Champions Responsible Outbound Dialling in contact centres with European Patent for Live Person Detection in an Automated Calling System…
Noetica Launch SABRE – Real Time Skills Routing Engine
Noetica to Launch Dynamic Real-Time Skills & Ability-Based Routing Engine and AI-Powered Voice Analytics Partnership at Call & Contact Centre…
Noetica Integrates Xdroid AI Powered Real-Time
Noetica Integrates Xdroid Artificial Intelligence Powered Real-Time Voice Analytics with its Contact Centre Solutions Drive Quality, Improve Customer Engagement, Increase…
Contact Centre Software Company, Noetica Sees Growth of 25%
Noetica Grows by 25% in One-Year as the Contact Centre Software Company as it exands Customer Base Across UK, Africa…
Noetica Granted U.S. Patent for Live Person Detection
Noetica Granted U.S. Patent for Live Person Detection in an Automated Calling System British Company Brings Artificial Intelligence to North…
Eight New Contact Centres Rely On Noetica Synthesys
Eight Contact Centres in UK, US and South Africa Replace Enterprise PBX with the Noetica Voice Platform integrated with Synthesys™…
How Answer Machine Detection Was Reinvented
Noetica to Reveal How it Has Reinvented Answer Machine Detection with Artificial Intelligence at Call & Contact Centre Expo 2019…
Noetica Expands Durham Office & Opens Regional Training Centre
Noetica Responds to contact centre Growth in the North of England and Scotland by Expanding Durham Office and Opening Regional…
Noetica Shortlisted for Blending Human & AI Award
Noetica Shortlisted for 2019 UK National Innovation Award for Blending Human and Artificial Intelligence Noetica – A British company, developing…
Noetica: Cloud Formations in the Contact Centre
Cloud Formations in the Contact Centre – Danny Singer, CEO, Noetica dispells the myths surrounding the cloud in the contact…
Noetica To Reveal How Predictive Dialling with 0%
Noetica To Reveal How Predictive Dialling with 0% – Dropped Calls is now Possible Call & Contact Centre Expo, 21st…
Predictive Diallers And The Philosopher’s Stone
Predictive Diallers And The Philosopher’s Stone – Danny Singer of Noetica looks at how abandoned calls are a thing of…
Noetica SNoDrop for Zero Abandoned Call Rate
Large Global Outsourcer Implements Noetica SNoDrop for a Zero Abandoned Call Rate and Ofcom Compliance Noetica, the contact centre technology…