Noetica and SATMAP Partner to Integrate Predictive Dialler

Noetica  have announced its partnership with SATMAP. The partnership sees SATMAP’s cloud-based contact centre agent and…

Hosted & Cloud – Are they synonyms?

The future is in the cloud, or is it hosted? Are they different concepts or can…

2Touch rolls out the new Synthesys inbound voice solution from Noetica

2Touch, one of the UK’s leading outsourcing providers specialising in fully integrated contact centre, response handling…

Contact Centres without telephones – the rise and rise of web chat

Contact Centres without telephones – the rise and rise of web chat – Danny Singer –…

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